ServiceNow CMDB SME/Architect (Noida)

Job Title: ServiceNow CMDB SME/Architect Location: Noida (On-site) Experience: 8+ Years Role Overview: We are looking for an experienced ServiceNow CMDB SME/Architect to assess, optimize, and enhance the organization's ServiceNow CMDB implementation reviewing the current CMDB landscape, identifying improvement opportunities, developing a strategic roadmap, and working closely with ServiceNow and delivery teams to implement recommended solutions. Key Responsibilities: - Review existing ServiceNow CMDB architecture, design, configuration, and operational processes - Assess current CMDB implementation and identify improvement opportunities based on industry best practices - Analyze CMDB health, data quality, governance, and overall maturity - Recommend and design scalable CMDB architecture tailored to business/technical requirements - Develop a detailed roadmap and implementation plan for CMDB enhancements - Define and optimize CI classes, relationships, Identification Rules, Reconciliation Rules, and governance standards - Collaborate with ServiceNow platform, infrastructure, and delivery teams to implement improvements - Ensure alignment with Common Service Data Model (CSDM) and ITIL best practices - Support ServiceNow Discovery, Service Mapping, and integrations with enterprise data sources - Establish CMDB governance processes and drive continuous improvement initiatives - Provide technical guidance and best practices to project teams and stakeholders Required Skills: - 8+ years overall IT experience with strong expertise in ServiceNow - Proven experience designing, implementing, and optimizing ServiceNow CMDB solutions in enterprise environments - Strong hands-on experience with: ServiceNow CMDB, ITOM Discovery, Service Mapping, CSDM, Identification & Reconciliation Engine (IRE), CMDB Health Dashboard, CI Class Manager, CMDB Governance and Data Quality Management - Solid understanding of ITIL processes and ServiceNow best practices - Experience integrating ServiceNow with third-party tools via REST/SOAP APIs - Experience with cloud platforms (AWS, Azure, GCP) is an added advantage - Excellent analytical, problem-solving, stakeholder management, and communication skills Preferred Certifications: - ServiceNow CSA, CIS Discovery, CIS Service Mapping, ITIL Foundation Key Deliverables: - Assessment report of existing CMDB implementation - Gap analysis with recommendations - Customized CMDB improvement strategy and implementation roadmap - Improved CMDB governance, data quality, and operational efficiency Job Title: ServiceNow CMDB SME/Architect Location: Noida (On-site) Experience: 8+ Years Role Overview: We are looking for an experienced ServiceNow CMDB SME/Architect to assess, optimize, and enhance the organization's ServiceNow CMDB implementation reviewing the current CMDB landscape, identifying improvement opportunities, developing a strategic roadmap, and working closely with ServiceNow and delivery teams to implement recommended solutions. Key Responsibilities: - Review existing ServiceNow CMDB architecture, design, configuration, and operational processes - Assess current CMDB implementation and identify improvement opportunities based on industry best practices - Analyze CMDB health, data quality, governance, and overall maturity - Recommend and design scalable CMDB architecture tailored to business/technical requirements - Develop a detailed roadmap and implementation plan for CMDB enhancements - Define and optimize CI classes, relationships, Identification Rules, Reconciliation Rules, and governance standards - Collaborate with ServiceNow platform, infrastructure, and delivery teams to implement improvements - Ensure alignment with Common Service Data Model (CSDM) and ITIL best practices - Support ServiceNow Discovery, Service Mapping, and integrations with enterprise data sources - Establish CMDB governance processes and drive continuous improvement initiatives - Provide technical guidance and best practices to project teams and stakeholders Required Skills: - 8+ years overall IT experience with strong expertise in ServiceNow - Proven experience designing, implementing, and optimizing ServiceNow CMDB solutions in enterprise environments - Strong hands-on experience with: ServiceNow CMDB, ITOM Discovery, Service Mapping, CSDM, Identification & Reconciliation Engine (IRE), CMDB Health Dashboard, CI Class Manager, CMDB Governance and Data Quality Management - Solid understanding of ITIL processes and ServiceNow best practices - Experience integrating ServiceNow with third-party tools via REST/SOAP APIs - Experience with cloud platforms (AWS, Azure, GCP) is an added advantage - Excellent analytical, problem-solving, stakeholder management, and communication skills Preferred Certifications: - ServiceNow CSA, CIS Discovery, CIS Service Mapping, ITIL Foundation Key Deliverables: - Assessment report of existing CMDB implementation - Gap analysis with recommendations - Custo