Source description
About the role
Key Responsibilities: • Monitor servers (Linux and Windows) and network systems. • Identify and fix basic hardware and software issues. • Provide helpdesk support to end-users. • Install and update software applications. • Assist in implementing security measures for data protection. • Help set up data backups and support disaster recovery efforts. • Maintain clear documentation for systems and procedures. • Support server hardware and other IT equipment. • Help configure network devices for connectivity. • Assist with applying updates and patches to systems. • Manage user accounts and access rights. • Monitor system performance and resource usage. • Work with other IT team members to support technology needs. • Stay informed about new technologies through learning. • Communicate effectively with team members and users. • Be willing to work in rotational shifts.
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