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About Interactly.ai Interactly.ai is transforming healthcare operations with AI-powered automation across scheduling, lab follow-ups, eligibility checks, prior authorization, and insurance verification. Our multimodal AI agents work across voice, email, chat, fax, and EHR integrations improving patient access, reducing staff burden, and accelerating care delivery. We serve 2,000+ physicians and healthcare providers, delivering measurable outcomes, 2030% fewer no-shows and thousands of staff hours saved. Now, we're scaling our AI platform and we want you to help lead that charge. Role Overview Own product strategy and roadmap for AI-powered healthcare products. Balance user needs, clinical realities, and AI capabilities. Drive product from discovery to launch, working across engineering, design, and clinical stakeholders. Key Responsibilities Product Strategy & Roadmap Define and drive product vision, strategy, and roadmap for AI healthcare productsOwn conversational AI and Voice AI product experiences across patient touchpointsTranslate customer, clinical, and market needs into well-scoped product requirementsDiscovery & Delivery Lead discovery, validation, and prioritization grounded in data and researchPartner with engineering and design on high-impact, user-centric featuresDrive product launches end-to-end; own KPIs and success metricsDefine success metrics; measure and iterate on outcomes post-launchAI & Healthcare Domain Stay current on AI/LLM capabilities; responsibly apply to healthcare workflowsNavigate healthcare compliance (HIPAA, etc.) in product decisionsBuild AI teammates across scheduling, prior auth, eligibility, and care coordinationCommunicate roadmap, trade-offs, and progress to stakeholders and foundersSDLC & Process Drive agile/SDLC practices across the product development lifecycleCoordinate cross-functional teams on prioritization, sprint planning, and delivery Requirements 47 years product management; AI/ML or data-driven products preferredHealthcare, digital health, or health-tech domain experienceStrong understanding of building with AI/LLM capabilities and limitationsProven track record shipping products concept launchExcellent communication, stakeholder management, and prioritizationData-informed decision-making and experimentationHealthcare regulatory and privacy familiarity (HIPAA)Startup mindset, high ownership, and AI-first working style Nice-to-Have Conversational AI, agents, or voice product experienceClinical stakeholder or care team engagement experienceTechnical background or ML team collaboration comfortSDLC/agile maturity and product development best practices at scale Why Join Interactly.ai Build infrastructure and products powering real-world healthcare AIWork with AI-native engineering teams using cutting-edge tools (Claude Code, Cursor, Copilot)Mission-driven impact improve patient outcomes and save thousands of staff hoursHigh ownership, rapid learning, and significant career upsideGlobal collaboration across India and the USSeed-stage growth scale from Seed to Series A alongside the team Interview Process Recruiter Screen Functional / Technical Round System Design / Product Deep Dive Founder Interview About Interactly.ai Interactly.ai is transforming healthcare operations with AI-powered automation across scheduling, lab follow-ups, eligibility checks, prior authorization, and insurance verification. Our multimodal AI agents work across voice, email, chat, fax, and EHR integrations improving patient access, reducing staff burden, and accelerating care delivery. We serve 2,000+ physicians and healthcare providers, delivering measurable outcomes, 2030% fewer no-shows and thousands of staff hours saved. Now, we're scaling our AI platform and we want you to help lead that charge. Role Overview Own product strategy and roadmap for AI-powered healthcare products. Balance user needs, clinical realities, and AI capabilities. Drive product from discovery to launch, working across engineering, design, and clinical stakeholders. Key Responsibilities Product Strategy & Roadmap Define and drive product vision, strategy, and roadmap for AI healthcare productsOwn conversational AI and Voice AI product experiences across patient touchpointsTranslate customer, clinical, and market needs into well-scoped product requirementsDiscovery & Delivery Lead discovery, validation, and prioritization grounded in data and researchPartner with engineering and design on high-impact, user-centric featuresDrive product launches end-to-end; own KPIs and success metricsDefine success metrics; measure and iterate on outcomes post-launchAI & Healthcare Domain Stay current on AI/LLM capabilities; responsibly apply to healthcare workflowsNavigate healthcare compliance (HIPAA, etc.) in product decisionsBuild AI teammates across scheduling, prior auth, eligibility, and care coordinationCommunicate roadmap, trade-offs, and progress to stak
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