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Role & responsibilities 4+ years experience developing on the ServiceNow platformUnderstanding of network OSI layers, protocols and ports, network topologies, types, and technologies Understanding web service connections and packet delivery protocols including HTTP, TCP, JDBC, ODBC, SNMP, SOAP, and REST Ability to write complex SQL statements and code in JavaScriptUnderstanding of concepts and characteristics of routing and switching (routers, switches, firewalls, NAT, load balancing) Ability to script, parse and interpret files/scripts using XML, JSON, RegEx, delimitersAbility to discuss credentials, credential access, troubleshoot permission issues, discuss and troubleshoot network connectivity with network engineers Knowledge of Web and Application Servers, Load Balancers, Databases, and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Candidates should be experienced in some or all of the following ITOM applications: Discovery, Service Mapping, Event Management, SAM, and Orchestration. Excellent communication skills Preferred candidate profile Role & responsibilities 4+ years experience developing on the ServiceNow platformUnderstanding of network OSI layers, protocols and ports, network topologies, types, and technologies Understanding web service connections and packet delivery protocols including HTTP, TCP, JDBC, ODBC, SNMP, SOAP, and REST Ability to write complex SQL statements and code in JavaScriptUnderstanding of concepts and characteristics of routing and switching (routers, switches, firewalls, NAT, load balancing) Ability to script, parse and interpret files/scripts using XML, JSON, RegEx, delimitersAbility to discuss credentials, credential access, troubleshoot permission issues, discuss and troubleshoot network connectivity with network engineers Knowledge of Web and Application Servers, Load Balancers, Databases, and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Candidates should be experienced in some or all of the following ITOM applications: Discovery, Service Mapping, Event Management, SAM, and Orchestration. Excellent communication skills Preferred candidate profile
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