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About the role
Responsibilities Provide L2/L3 production support for Archer GRC applications Monitor application health and troubleshoot incidents Manage user access and work with technical teams for configurations and upgrades Document known issues and implement preventive measures Requirements 6-10 years of experience as a Production Support Engineer Experience in Archer configuration, access management, workflows, and notifications Strong SQL knowledge and database troubleshooting skills Scripting experience in PowerShell or Python Familiarity with monitoring tools such as Splunk or Dynatrace Responsibilities Provide L2/L3 production support for Archer GRC applications Monitor application health and troubleshoot incidents Manage user access and work with technical teams for configurations and upgrades Document known issues and implement preventive measures Requirements 6-10 years of experience as a Production Support Engineer Experience in Archer configuration, access management, workflows, and notifications Strong SQL knowledge and database troubleshooting skills Scripting experience in PowerShell or Python Familiarity with monitoring tools such as Splunk or Dynatrace
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