Source description
About the role
To handle daily technical support activities (hardware & Software diagnosis for desktops, laptops, smart phones & printers with in defined SLA guideline Office, Acrobat, Mail, SAP client etc. and internet browsers. IMAC (Install, Move, Add & change) related support activitie Antivirus, Patches, disk fragmentation & windows updates etc. to ensure proper functioning of computer systems.
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