Customer Support Executive

We are hiring Customer Support Executives for a reputed organization based in Navi Mumbai. This role is ideal for individuals looking to build a stable and long-term career in customer service and technical support. If you are customer-focused, solution-oriented, and ready to join immediately, this opportunity is for you. Key Responsibilities Handle inbound and outbound customer interactions via voice and/or chat Resolve customer queries efficiently while ensuring high customer satisfaction Provide basic to intermediate technical troubleshooting (as per process requirement) Maintain accurate records of customer interactions in internal systems Follow standard operating procedures, quality guidelines, and compliance policies Escalate complex issues to appropriate teams when required Achieve defined performance metrics including quality, productivity, and CSAT Eligibility Criteria Graduate preferred 0-4 years of experience in Customer Support (Voice / Chat / Technical Support) Good communication skills in English Basic technical knowledge preferred (for technical support roles) Must be based in Navi Mumbai (interviews conducted in-office) Job Details Location: Ghansoli, Navi Mumbai Work Mode: Work From Office Experience: 0-2 Years Joining: Immediate to 15 Days Required Skills Customer Support Customer Salary Package 2-3 LPA Salary Hike Dependent on Last CTC Openings 15 positions Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.