Service Desk Associate

We are looking for candidates with 1 yrs of International Tech Support Experience in Pune *Kindly note this a work from office role Profile - Technical Support Associate (Service Desk) Qualification:- * Only Graduates * Good Verbal -- communication skills in English *Freshers also eligible sal Rs.2.5lpa (2 way cabs ) *1 year+ International Technical support Experience Salary Up to Rs 5.50 LPA in Pune Working days -5 (Rotational Shifts) -2 days rotational off 2-way cabs available Roles and Responsibilities Collaborate with internal teams for issue resolution and knowledge sharing. Manage customer queries via ticketing tools like ServiceNow and MS Outlook. Troubleshoot and resolve complex technical issues related to Active Directory, IT infrastructure, and software applications. Provide technical support to international clients through phone, email, or chat. .