Source description
About the role
Act as a product designer within a cross-functional full-stack product team, contributing to team-level outcomes and shared KPIs
Lead the design process in discovery: from problem framing and task clarification to hypotheses, concepts, validation, and delivery
Translate complex B2B service, device management, connectivity, billing, and operational processes into scalable UX solutions for a web customer platform
Design interfaces for dashboards, device lists, device detail pages, traffic usage reports, service status monitoring, subscription management, billing, payments, and support-related workflows
Create UX flows that help business customers understand which devices are connected, whether they are active or inactive, how much traffic they consume, what speeds they deliver, and what costs are associated with their usage
Design experiences for adding new devices, connecting them to existing services or equipment, managing service plans, changing subscriptions, and tracking the status of requests
Think beyond a single use case or client request and design solutions that can work across different companies, industries, fleet sizes, service models, and operational scenarios
Build abstractions from specific business cases and turn them into reusable, flexible product patterns for device management, monitoring, analytics, billing, and service administration
Challenge requirements and product assumptions by asking “what if” questions: what happens if a client has 5 devices, 500 devices, several locations, different user roles, multiple subscriptions, usage limits, billing periods, or service states?
Conduct user research, stakeholder interviews, contextual inquiries, and workflow analysis to uncover user needs, business logic, technical constraints, and friction points
Develop hypotheses and validate them through prototypes, usability testing, analytics, and iterative feedback
Collaborate closely with engineers to understand technical constraints, implementation logic, APIs, data availability,frontend limitations, monitoring logic, billing logic, and system dependencies
Prepare clear design documentation that helps engineers understand not only how the interface should look, but why it should work this way
Apply existing design system components and patterns; contribute to the growth of Kyivstar’s corporate design system when existing solutions are insufficient
Use product analytics and qualitative feedback to evaluate the impact of design decisions and improve usability, efficiency, transparency, and scalability
Provide design QA during implementation to ensure that delivery matches both visual quality and product intent
Optionally use AI-based tools, prototyping tools, low-code/no-code, or vibe-coding approaches to explore ideas, structure tasks, validate assumptions, or speed up design workflows
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