Product Designer (chatbot)

Product design experience: 4+ years as a Product Designer, UX Designer, or similar role, preferably in SaaS, B2B, B2B2C, CRM, support tools, communication platforms, or complex operational products

Discovery maturity: ability to work with ambiguous problems, frame tasks, identify constraints, form hypotheses, and shape product direction before moving into UI execution

Systems thinking: ability to see a product as a system of roles, workflows, scenarios, permissions, configurations, and business rules — not just as a set of screens

Conceptual thinking: ability to move from a specific client request to a more abstract, scalable solution, and then translate it back into a concrete interface

Complex interface design: strong experience designing admin panels, dashboards, tables, multi-step flows, configuration interfaces, role-based experiences, or workflow-heavy products B2B / SaaS mindset: understanding of how products work for different companies, teams, roles, and business processes; ability to design for more than one customer context

Technical understanding: solid understanding of how frontend development works, including responsive layouts, components, constraints, and modern web interface logic; basic knowledge of HTML/CSS concepts such as flexbox is a plus

Collaboration with engineers: ability to discuss trade-offs, implementation complexity, technical limitations, and product feasibility with developers

Research and analytics: experience with qualitative and quantitative methods, including user interviews, usability testing, workflow analysis, product analytics, and feedback synthesis

Argumentation: ability to clearly explain and defend design decisions, compare alternatives, describe consequences, and show why a particular solution is appropriate

Critical thinking: ability to challenge requirements, avoid jumping to the first obvious solution, and consider edge cases, future scaling, and long-term product impact

Design systems: hands-on experience using and extending component libraries; familiarity with structured design systems and Figma libraries

Tools: strong proficiency in Figma and prototyping tools; ability to present design work clearly to stakeholders and developers

Communication: strong collaboration skills, comfort working in Agile/Scrum teams, and ability to communicate clearly in Ukrainian and English