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The Role We are seeking a motivated SAP Basis Administrator with exposure to the RISE with SAP (MSM) environment to provide Level 1 (L1) support within the EIP delivery model. The role focuses on 24x7 operations support, including monitoring SAP landscapes, handling alerts and incidents, ensuring system availability, and performing basic troubleshooting. The candidate will work closely with L2/L3 teams, SAP, and internal stakeholders to ensure timely resolution and adherence to SAP RISE operational processes. This is SAP Basis L1 support role responsible for executing defined operational tasks, managing tickets, and supporting stable system operations in a high-volume global delivery workplace. Monitor SAP systems using tools (e.g., FRUN, Solution Manager, monitoring dashboards).Perform alert validation, initial analysis, and categorization. Acknowledge and act on alerts within defined SLAs. Escalate critical alerts to L2/L3 teams as per SAP RISE process. Who You Are You should be skilled in SAP Basis fundamentals and demonstrate a strong eagerness to learn and grow within the RISE with SAP (MSM) environment. Equally important, you bring a growth mindset , with a keen interest in building your technical expertise and understanding SAP RISE processes. You are customer-focused , ensuring system stability and timely resolution of incidents to support customer success. Additionally, you are collaborative and inclusive , working effectively with cross-functional teams across global delivery environments. Required Skills and Experience - Basic knowledge of SAP Basis administration (S/4HANA, ECC, NetWeaver) - Understanding of SAP system architecture (Application / Database / OS layers) - Exposure to SAP RISE with SAP (MSM) delivery model - Experience or familiarity with: - System monitoring and alert handling - Incident and ticket management (EIP / ITIL processes) - Basic knowledge of: - Operating Systems (Linux / Windows) - SAP HANA database concepts - Ability to perform routine operational tasks such as system checks, job monitoring, and basic troubleshooting Preferred Skills and Experience - Exposure to SAP RISE tools (e.g., FRUN / Solution Manager awareness level) - Basic understanding of cloud environments (AWS / Azure / GCP) in SAP RISE context - Awareness of: - Automation concepts (basic scripting / runbook execution) - Backup, restore, and disaster recovery concepts - Understanding of security and compliance practices in SAP environments - Familiarity with SAP transport management and user administration (basic level) Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. The Role We are seeking a motivated SAP Basis Administrator with exposure to the RISE with SAP (MSM) environment to provide Level 1 (L1) support within the EIP delivery model. The role focuses on 24x7 operations support, including monitoring SAP landscapes, handling alerts and incidents, ensuring system availability, and performing basic troubleshooting. The candidate will work closely with L2/L3 teams, SAP, and internal stakeholders to ensure timely resolution and adherence to SAP RISE operational processes. This is SAP Basis L1 support role responsible for executing defined operational tasks, managing tickets, and supporting stable system operations in a high-volume global delivery workplace. Monitor SAP systems using tools (e.g., FRUN, Solution Manager, monitoring dashboards).Perform alert validation, initial analysis, and categorization. Acknowledge and act on alerts within defined SLAs. Escalate critical alerts to L2/L3 teams as per SAP RISE process. Who You Are You should be skilled in SAP Basis fundamentals and demonstrate a strong eagerness to learn and grow within the RISE with SAP (MSM) environment. Equally important, you bring a growth mindset , with a keen interest in building your technical expertise and understanding SAP RISE processes. You are customer-focused , ensuring system stability and timely resolution of incidents to support customer success. Additionally, you are collaborative and inclusive , working effectively with cross-functional teams across global delivery environments. Required Skills and Experience - Basic knowledge of SAP Basis administration (S/4HANA, ECC, NetWeaver) - Understanding of SAP system architecture (Application / Database / OS layers) - Exposure to SAP RISE with SAP (MSM) delivery model - Experience or familiarity with: - System monitoring and alert handling - Incident and ticket management (EIP / ITIL processes) - Basic knowledge of: - Operating Systems (Linux / Windows) - SAP HANA database concepts - Ability to perform routine operational tasks such as system checks, job monitoring, and basic troubleshooting Preferr
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