Site Reliability Engineer

The Role Join us as a Site Reliability Engineer (SRE) and embark on an exciting journey of ensuring reliability, resiliency, and innovation in our information systems and ecosystems. As an SRE at Kyndryl, you'll be at the forefront of driving continuous improvement and delivering exceptional service to our customers. Your role goes beyond traditional engineering, as you'll have the opportunity to analyze business needs, tackle complex problems, and provide strategic advice and designs. You'll be involved in every stage of the software lifecycle, from building and testing to deploying changes and maintaining robust systems. We're looking for a true visionary who can think strategically and help shape the future of our services. Your expertise in building trusted relationships with customers and partnering with them for success will be instrumental in driving our growth. As an SRE, you'll have the unique opportunity to work on end-to-end services, spanning customer sites and platforms. Collaboration and proactivity are key as you work alongside a talented team of professionals, eager to make a difference. You'll embrace an entrepreneurial mindset, taking ownership of your responsibilities and constantly seeking innovative solutions. With an unwavering focus on quality, robustness, and security, you'll be a driving force in implementing cutting-edge tools that enhance our operations, improve reliability, and gather valuable feedback on our platforms. Your ability to identify and mitigate common operational issues will play a crucial role in delivering seamless experiences to our customers. If you're passionate about pushing the boundaries of technology, thrive in a collaborative environment, and are motivated by the opportunity to shape the future of reliability engineering, then we want to hear from you. Join our team and be part of a dynamic and forward-thinking organization that values innovation and excellence in everything we do. As Site Reliability Engineer , you will focus on Infrastructure Services Clients and work constantly towards enhancing the Reliability of the estate. You will optimize the availability of IT infrastructure, systems and services constantly working on improving the reliability of the environment to meet the commitments which has made to its clients related to availability target levels in a cost-effective manner. You will use technical and client environment knowledge to assure services and components are designed and delivered to meet their availability targets. You are required to specialize in reliability with the right mix of knowledge and skills in Cloud Systems, responsible to analyze business needs, problem determination, advise & design, build, test, deploy, changes and maintenance of a well-engineered information system. Your Future at Kyndryl Kyndryl has a global footprint, which means that as a Site Reliability Engineer at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won't find anywhere else. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 13+ Years. of experience in Linux/Windows. Strong exposure on Cloud Architecture on VMware, Citrix, Nutanix, Azure, AWS, Cloud deployments, Microsoft Windows, Microsoft Exchange, Microsoft SQL and Multisite clustering. E xperience in handling multiple accounts as required with over all Wintel and virtualizing . Strong experience on Microsoft Active Directory federation Service Implementation, Integration with 3rd party Application and upgrading Domain Controllers. Strong Knowledge on SCCM, SCOM ,WSUS Services and Veritas Clustering for Windows. Strong knowledge on managing File Server, Storage Server and CA Server (Certificate Authority Servers). Strong Understanding on Storge and Network to target any issues end to end and exp in troubleshooting on Network packet capture and Analyzing Packet capture. Monitor IT availability levels by comparing actual levels against targets and addressing shortfalls. End-to-end understanding of enterprise architectures and complex (backend) systems (understand more than the component itself) Passion for resolving reliability issues and identify strategies to mitigate going forward. Ability to root cause sources of instability in a high-traffic, distributed system. Understanding and practical working experience of operating systems / hypervisor internals are familiar with the TCP/IP stack, network routing and load balancing. Experience with configuration and troubleshooting. Proven experience in risk-based systems running on Several Server platforms along with OS clustering . Experience in Windows and VM Administration, Clustering, Hyper-V, Azure Hybrid Infrastructure and AWS. Preferred Technical and Professional Experience Bachelor's Degree mandatory. CCNA/CCNP Certification. SUSE Linux/ RHEL Certification. Ansible/Python experience preferred.