Product Manager (Payments)

Partner closely with engineering and cross-functional stakeholders to drive the creation, planning, prototyping, and delivery of high-impact products and features aligned to key business and product metrics

Own end-to-end payment experiences: From authorization, capture, settlement, and refunds, to reconciliation

Define complex problems, develop insights across multiple customer segments, and translate findings into scalable product solutions

Analyze quantitative and qualitative data to shape the product roadmap, make tradeoffs, and drive alignment across teams and senior leadership

Clearly communicate product vision, priorities, project status, and post-launch performance to a broad business audience; serve as a point of leadership within the product organization

Lead integrations with payment processors, gateways, banks, and third-party financial partners (e.g., ACH, card networks, real-time payments)

Define and optimize payment KPIs such as authorization rates, payment success rates, cost per transaction, fraud loss, dispute rates, and time-to-settlement