Source description
About the role
· Troubleshoot issues across the housing database, integrator, the NEC console and the mobile app. · Liaise with the support team to provide clear details of their findings. · Raise defects if they identify an issue with the software. · Ensure lessons learned are documented to avoid future occurrences. · Write scripts to help with investigations and also to clear down customer data, where required. · Work in an Agile team environment with product experts, business analysts, testers and other similarly skilled engineers, to deliver web application solutions using AngularJS. · Undertake software analysis, design, development, and unit testing. · Ability to think laterally about problems and use new technologies to best advantage to deliver innovative solutions · Work from outline specifications to deliver working prototypes/solutions · Working knowledge of design/architectural patterns and best practices. · Ability to articulate and describe developed solutions, include the pros and cons · Keep abreast of new technologies and their applicability to work requests. Sense of ownership and pride in your performance and its impact on company’s success · Critical thinker and problem-solving skills · Team player · Good time-management skills Interpersonal and communication skills
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