Windows IIS Server Administration Professional

Roles & Responsibility Interact with various infrastructure support groups like network engineering, load balancers teams, firewall group, data center tier 1 operations, etc and application development teams and reroute tickets in Service Now effectively maintaining their consistent tracking and resolution within SLAs Support issues related to Windows middleware environments such as IIS setup, applications pools creations on Windows platform, IIS/ App Pool recycles, CPU/ disk space issues, service alerts, logs mining, logs archiving, SSL certificates renewal, etc Manage security vulnerabilities reported via Qualys scans Work with project lead for reviewing recurring incidents and providing RCA and performing problem management as well Requirements Interact with various infrastructure support groups like network engineering, load balancers teams, firewall group, data center tier 1 operations, etc and application development teams and reroute tickets in Service Now effectively maintaining their consistent tracking and resolution within SLAs Support issues related to Windows middleware environments such as IIS setup, applications pools creations on Windows platform, IIS/ App Pool recycles, CPU/ disk space issues, service alerts, logs mining, logs archiving, SSL certificates renewal, etc Manage security vulnerabilities reported via Qualys scans Work with project lead for reviewing recurring incidents and providing RCA and performing problem management as well