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About the role
Role Overview: You will be a subject matter expert in Lending Products at M2P Fintech, specializing in managing client support and resolving product-related issues. Your main responsibilities will include engaging with clients, collaborating with them to gather new requirements, translating requirements into actionable features, and working with product managers and developers to enhance product offerings based on feedback. Additionally, you will create detailed documentation and conduct training sessions for internal teams on lending products and processes. Key Responsibilities: - Engage directly with internal and external clients to understand their lending requirements, provide expert guidance, and resolve product-related issues efficiently. - Collaborate with clients to gather and interpret new requirements, translate them into product features, and integrate them into the product development roadmap. - Maintain an in-depth understanding of various loan types and lifecycle events, ensuring efficient, compliant, and user-friendly lending processes. - Stay updated on industry trends, regulatory changes, and best practices, providing strategic insights to drive product innovation and maintain competitiveness. - Develop comprehensive documentation for lending products and conduct training sessions for internal teams to enhance their understanding and support for clients. Qualifications Required: - 7-10 years of relevant domain and business analysis experience in Core banking and/or Retail & Commercial Lending software products. - Prior expertise in lending operations in a banking institution and direct end-user experience with lending software products is desirable. - End-to-end project lifecycle experience as a functional consultant in one to two implementations would be advantageous. - Excellent documentation skills are essential for success in this role. (Note: Perks and benefits such as Inclusive Culture, Health & Wellness Programs, Comprehensive Medical Insurance, Recognition Programs, Performance-based ESOPs, and Learning Opportunities are also available at the company.) Role Overview: You will be a subject matter expert in Lending Products at M2P Fintech, specializing in managing client support and resolving product-related issues. Your main responsibilities will include engaging with clients, collaborating with them to gather new requirements, translating requirements into actionable features, and working with product managers and developers to enhance product offerings based on feedback. Additionally, you will create detailed documentation and conduct training sessions for internal teams on lending products and processes. Key Responsibilities: - Engage directly with internal and external clients to understand their lending requirements, provide expert guidance, and resolve product-related issues efficiently. - Collaborate with clients to gather and interpret new requirements, translate them into product features, and integrate them into the product development roadmap. - Maintain an in-depth understanding of various loan types and lifecycle events, ensuring efficient, compliant, and user-friendly lending processes. - Stay updated on industry trends, regulatory changes, and best practices, providing strategic insights to drive product innovation and maintain competitiveness. - Develop comprehensive documentation for lending products and conduct training sessions for internal teams to enhance their understanding and support for clients. Qualifications Required: - 7-10 years of relevant domain and business analysis experience in Core banking and/or Retail & Commercial Lending software products. - Prior expertise in lending operations in a banking institution and direct end-user experience with lending software products is desirable. - End-to-end project lifecycle experience as a functional consultant in one to two implementations would be advantageous. - Excellent documentation skills are essential for success in this role. (Note: Perks and benefits such as Inclusive Culture, Health & Wellness Programs, Comprehensive Medical Insurance, Recognition Programs, Performance-based ESOPs, and Learning Opportunities are also available at the company.)
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