Software Engineering, Senior

Role Overview: Medallia is the pioneer and market leader in Experience Management. The award-winning SaaS platform, Medallia Experience Cloud, excels in managing experiences, insights, and actions for candidates, customers, employees, patients, and residents. At Medallia, the belief is that every experience is a memory that shapes people's feelings about a company, influencing their likelihood to advocate, contribute, and stay. The mission at Medallia is to create a world where organizations are loved by both their customers and employees. As a Senior Software Engineer within the Engineering Team, you will play a crucial role in developing scalable, high-performance backend services, ensuring high availability and reliability in a fast-paced, growth-oriented environment. This role is remote, based in Pune, requiring candidates to reside within the Pune metropolitan area. Key Responsibilities: - Design, develop, and deploy highly scalable microservices using Java Spring Boot and Go. - Optimize and maintain database schemas and queries in MySQL. - Implement event-driven architecture solutions with Kafka, Airflow, and AWS Step functions. - Collaborate with QA and other team members to define and execute features. - Participate in code reviews, technical design discussions, and setting engineering best practices. - Drive the adoption of robust engineering practices, including unit/integration testing and CI/CD pipelines. - Own the performance, availability, and observability of services in production. - Investigate and resolve complex technical issues across multiple services and platforms. - Ensure robust data isolation and security measures in a high-volume, multi-tenant system. Qualifications: Minimum Qualifications: - 5+ years of professional software engineering experience in backend services. - Expertise in Java and hands-on experience with the Spring Boot framework. - Proficiency in relational databases, specifically MySQL. - Understanding of distributed systems and message queuing technologies like Kafka. - Experience with multi-tenant architectures and the Go language for microservices. - Knowledge of containerization technologies (Docker, Kubernetes) and a major cloud provider (AWS, GCP, Azure). - Strong computer science fundamentals related to building reliable distributed systems. Preferred Qualifications: - Experience with Go language in a production environment. - Prior senior role experience providing technical leadership and resolving real-time system challenges. - Effective team player with excellent communication skills. - Hands-on experience with workflow orchestration tools (Airflow, Step Functions). - Familiarity with NoSQL databases, caching solutions, observability, monitoring, and advanced database knowledge. - Knowledge of Infrastructure as Code tools like Terraform or CloudFormation. (Note: Omitting the additional details of the company as there are none mentioned in the provided job description) Role Overview: Medallia is the pioneer and market leader in Experience Management. The award-winning SaaS platform, Medallia Experience Cloud, excels in managing experiences, insights, and actions for candidates, customers, employees, patients, and residents. At Medallia, the belief is that every experience is a memory that shapes people's feelings about a company, influencing their likelihood to advocate, contribute, and stay. The mission at Medallia is to create a world where organizations are loved by both their customers and employees. As a Senior Software Engineer within the Engineering Team, you will play a crucial role in developing scalable, high-performance backend services, ensuring high availability and reliability in a fast-paced, growth-oriented environment. This role is remote, based in Pune, requiring candidates to reside within the Pune metropolitan area. Key Responsibilities: - Design, develop, and deploy highly scalable microservices using Java Spring Boot and Go. - Optimize and maintain database schemas and queries in MySQL. - Implement event-driven architecture solutions with Kafka, Airflow, and AWS Step functions. - Collaborate with QA and other team members to define and execute features. - Participate in code reviews, technical design discussions, and setting engineering best practices. - Drive the adoption of robust engineering practices, including unit/integration testing and CI/CD pipelines. - Own the performance, availability, and observability of services in production. - Investigate and resolve complex technical issues across multiple services and platforms. - Ensure robust data isolation and security measures in a high-volume, multi-tenant system. Qualifications: Minimum Qualifications: - 5+ years of professional software engineering experience in backend services. - Expertise in Java and hands-on experience with the Spring Boot framework. - Proficiency in relational databases, specifically MySQL. - Understanding of distributed systems and message queuing te