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About the role
As part of the Product team at Meritto, you'll have the opportunity to develop and execute a product roadmap aligned with the company's mission to be the "Digital Backbone of Education Institutions." Your role will involve owning the user experience from concept to implementation. You'll collaborate with stakeholders, define features, and work with design and tech teams to create products that address real-world challenges. Responsibilities: - Assist in developing and executing the product roadmap by collaborating with the product manager to define strategies, features, and enhancements based on market research, competitor analysis, and customer feedback. - Conduct market research and analysis to stay informed about industry trends, competitors, and customer needs. Gather market intelligence, analyze data, and provide insights to support decision-making and identify new opportunities. - Analyze customer feedback, user data, and metrics to understand user behavior and areas for product improvement. Prioritize and address customer needs in coordination with the product manager. - Coordinate with cross-functional teams including engineering, design, sales, marketing, and customer success to ensure successful product development and delivery. Facilitate communication and alignment among teams throughout the product lifecycle. - Assist in product launches and go-to-market activities by supporting the product manager in planning and executing launches, coordinating marketing campaigns, creating product documentation, and providing training to internal teams and customers. - Monitor product performance metrics such as adoption rates, customer satisfaction, and revenue growth. Identify areas for improvement and collaborate with the product manager to implement necessary changes. - Assist with project management by helping manage product development projects, defining project scope, timelines, and deliverables, and collaborating with project stakeholders for successful project completion. Qualifications: - B.Tech./B.E/MBA from a reputable college/university. - 2-4 years of experience as an APM or similar role in the B2B SaaS industry. - Understanding of SaaS/B2B Product/IT Product. - Strong analytical and problem-solving skills to translate complex data into actionable insights. - Familiarity with product management concepts, methodologies, and processes. - Excellent communication and presentation skills to convey complex information to technical and non-technical stakeholders. - Strong attention to detail and ability to manage multiple priorities in a fast-paced environment. - Ability to effectively manage client expectations and build long-term relationships. - Proactive and self-motivated with a customer-centric mindset. - Knowledge of B2B SaaS industry trends, customer success principles, and best practices. - Experience with CRM systems or customer success platforms is advantageous. - Ability to work collaboratively in a team environment and adapt to changing priorities and business needs. - Familiarity with agile product development methodologies and project management concepts. As part of the Product team at Meritto, you'll have the opportunity to develop and execute a product roadmap aligned with the company's mission to be the "Digital Backbone of Education Institutions." Your role will involve owning the user experience from concept to implementation. You'll collaborate with stakeholders, define features, and work with design and tech teams to create products that address real-world challenges. Responsibilities: - Assist in developing and executing the product roadmap by collaborating with the product manager to define strategies, features, and enhancements based on market research, competitor analysis, and customer feedback. - Conduct market research and analysis to stay informed about industry trends, competitors, and customer needs. Gather market intelligence, analyze data, and provide insights to support decision-making and identify new opportunities. - Analyze customer feedback, user data, and metrics to understand user behavior and areas for product improvement. Prioritize and address customer needs in coordination with the product manager. - Coordinate with cross-functional teams including engineering, design, sales, marketing, and customer success to ensure successful product development and delivery. Facilitate communication and alignment among teams throughout the product lifecycle. - Assist in product launches and go-to-market activities by supporting the product manager in planning and executing launches, coordinating marketing campaigns, creating product documentation, and providing training to internal teams and customers. - Monitor product performance metrics such as adoption rates, customer satisfaction, and revenue growth. Identify areas for improvement and collaborate with the product manager to impleme
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