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About the role
What were looking for someone who: Has 13 years of experience in SaaS implementation, technical support, or customer success.Is comfortable configuring workflows, forms, fields, and automation without writing code.Can understand customer requirements and translate them into product configurations.Can troubleshoot issues, resolve support tickets, and explain solutions clearly to clients.Has strong communication skills and attention to detail.Minimum Qualification (BE/B- Tech, BCA, MCA).Strong knowledge of Microsoft Office Suite (especially Excel) and the ability to quickly learn internal systems and process. What were looking for someone who: Has 13 years of experience in SaaS implementation, technical support, or customer success.Is comfortable configuring workflows, forms, fields, and automation without writing code.Can understand customer requirements and translate them into product configurations.Can troubleshoot issues, resolve support tickets, and explain solutions clearly to clients.Has strong communication skills and attention to detail.Minimum Qualification (BE/B- Tech, BCA, MCA).Strong knowledge of Microsoft Office Suite (especially Excel) and the ability to quickly learn internal systems and process.
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