QA Lead/Manager + SAP Hybris Commerce

PF & Gratuity included Medical coverage included About Our Client This is an opportunity to work with a large organization specializing in the Technology and Telecoms industry. The company focuses on delivering high-quality services and innovative solutions to meet its business objectives. Job Description Role: eCom Technical QA Lead/ManagerQualification: with min. experience of 8-12 years as QA Manager in eCom Frameworks like SAP Hybris Commerce (must have) , Magento, AEM, Shopify etc.Responsibilities - Requires working with the business/operation stakeholder to understand new feature/offer/promotions requests - Analysis of the Business Problems & Solution design - Understand and correctly use the company ecommerce Platform to support business stakeholders - Creating and maintaining listings of Issues/Bugs of eCom Platform - Validation the existing product online is listed properly with correct data, images & offers. - Coordinate & Streamline tasks with QA/Ops team - Facilitate tech team / feature PM/ Delivery manager for any support from QA perspective - Work with L1/L2 & Third party support Team for the bugs reporting & resolution - Maintain process and procedure documents for this role - Team Leadership: Manage, mentor, and lead QA team members to ensure effective test execution and professional development - Analyzing users stories and/use cases/requirements for validity and feasibility - Quality Assurance: Ensure that all features of e-commerce platform meet defined quality, performance, and security standards - Testing Execution: Oversee all testing phases, including system, integration, user acceptance (UAT), and performance testing o Will be responsible for end to end execution of eCom Projects Testing o Offer Validation & Testing o New Product Launch & Testing o UI/UX Improvement & testing o Execute all levels of UATs & work on test cases- Defect Management: Lead the defect triage process, ensuring timely resolution of issues across different environments. - Root Cause Analysis: Perform thorough root cause analysis for defects and production issues to prevent recurrence. - Collaboration: Work closely with development, product, and business teams to gather requirements, define test coverage, and integrate quality practices into the development lifecycle - Knowledge of eCom Frameworks like Hybris (must have), AEM, Magento, Shopify - Handle the day-to-day volumes of the assigned tasks and complete with high quality - Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. - Maintain records of day-to-day work by updating trackers to reflect work done - Sense of ownership and pride in your performance and its impact success - Critical thinker and problem-solving skills The Successful Applicant A successful QA Lead/Manager should have: Proficiency in SAP Hybris Commerce and QA processes. Strong technical knowledge of testing tools and frameworks. Experience in managing QA teams and ensuring high-quality deliverables. Excellent problem-solving skills and an eye for detail. Ability to work effectively in a fast-paced environment in the Technology & Telecoms industry. Strong communication and collaboration skills to work with cross-functional teams. .