Engineer - II Applications (FPGA)

The Customer Application Support Engineer will be part of the Customer Applications Engineering team, providing pre- and post-sales technical support for FPGA products. This role focuses on customer success through hands-on debugging, content development, and technical enablement of customers and field teams. Key Responsibilities Provide pre- and post-sales technical support to customers and field teams for FPGA products, development tools, hardware platforms, and documentation Debug and resolve customer-reported issues related to FPGA devices, tools, and reference designs Drive issues to closure through structured debugging, ownership, and cross-functional collaboration Develop customer-facing and internal technical collateral, including Knowledge Base articles, FAQs, Application notes, Design examples and hardware kit demos Create and deliver training modules and/or videos for customers and Field Application Engineers on FPGA tools and IP portfolio Continuously contributes to improving customer experience through documentation and enablement Requirements/Qualifications: B.Tech or M.Tech Strong knowledge of FPGA architecture, design flow, and STA Analysis. Hands-on experience with FPGA design flow: RTL development, synthesis, place & route, and timing closure. Good experience in FPGA timing analysis and Static Timing Analysis (STA) concepts and clock-domain crossing (CDC) analysis. Proficiency in HDL languages such as Verilog or VHDL. Excellent written and verbal communication skills Strong debugging, problem-solving, and analytical skills Ability to work independently and own customer issues from start to resolution Preferred Qualifications Prior experience directly supporting customers in a technical role Prior experience in working with Microchip FPGAs is plus Experience with FPGA simulation flow, including functional and gate-level simulations. Proficiency in TCL scripting for FPGA tool automation and constraint management. Good knowledge of DSP fundamentals, including filters, FFT, and fixed-point arithmetic. Travel Time: 0% - 25%