Technical Architect - Appian / Chennai

Technical Architect Appian Cloud Role Overview Title: Principal Technical Architect (Appian Platform) Location: Fully In-Office (On-Site) Core Systems: Appian Cloud, TCS BaNCS, Gencon Team Structure: 7 Internal Developers | 20+ Vendor Dev/QA Engineers Key Responsibilities Architecture, Scalability & Performance Tuning Design scalable solutions using Appian Cloud and Data Fabric architecture. Remove performance bottlenecks in complex claims workflows and processes. Build highly configurable systems using business rules to minimize hardcoding. Lead build vs. buy evaluations for new feature requests and plugins. Optimize database queries and views interfacing with core legacy platforms. Quality, Security & Governance Enforce zero-tolerance policies for security vulnerabilities and code defects. Establish strict guardrails for internal teams and vendor deliverables. Conduct rigorous reviews of Appian Cloud security configurations and access controls. Audit integration points ensuring secure data transmission across all systems. Integration & Backlog Liquidation Architect seamless integrations between Appian Cloud, TCS BaNCS, and Gencon. Utilize web services (REST/SOAP) to sync real-time claims data. Restructure business backlog into scalable, modular releases. Accelerate deployment cycles using native Appian Cloud CI/CD pipelines. In-Office Leadership & Vendor Oversight Provide side-by-side mentorship to the 7 internal in-office developers. Manage vendor delivery quality (20+ Dev/QA) through strict KPIs. Collaborate in person with claims business heads and engineering peers. Required Experience & Qualifications Certifications Appian Certified Lead Architect (L3) is highly preferred. Appian Certified Senior Developer (L2) is mandatory. Professional Experience 10+ years in enterprise software architecture and development. 4+ years acting as a hands-on Appian Architect. Core Insurance experience with claims workflows is preferred. Proven track record integrating with high volume and high availability external systems. Technical Competencies Appian Cloud expertise including Cloud security, VPN setups, and environments. Advanced Integration skills for legacy core system synchronization. Performance diagnostics using Appian Health Check and performance logs. Architectural evaluation methodologies for strategic build vs. buy decisions. Key Performance Indicators (KPIs) System Performance: Reduction in process latency and API timeout errors. Security & Compliance: Zero high/critical findings in application security audits. Backlog Reduction: Clear downward trajectory of CR backlog. Vendor Pass Rate: Percentage of vendor code passing initial QA without rework.