NOC- Routing and Switching, SDWAN (Chennai)

Role L2 NOC Engineer , Routing & Switching | SD-WAN Remote Support Experience: 5 to 9 Years Employment Type: Full-time About the Role We are looking for experienced L2 Network Operations Engineers to join our NOC team. This role is ideal for professionals with strong expertise in Routing & Switching and SD-WAN technologies, a Key Responsibilities - Provide L2 support for enterprise network infrastructure and NOC operations - Troubleshoot complex network issues related to routing, switching, and WAN technologies - Manage and support SD-WAN environments (deployment, monitoring, optimization) - Handle incident, problem, and change management in line with SLAs - Perform root cause analysis (RCA) for major incidents - Work with internal teams and customers for escalations and resolution - Monitor network performance and ensure high availability Core Technical Skills (Must Have) - Strong expertise in Routing & Switching (BGP, OSPF, EIGRP, MPLS) - Strong L2/L3 concepts including VLANs, STP - Hands-on experience in SD-WAN technologies (Cisco/Meraki/Viptela) - Experience in enterprise network troubleshooting and NOC operations - Knowledge of firewalls, VPNs and network security fundamentals Good to Have - Basic cloud networking exposure (AWS/Azure) - Understanding of ITIL processes What Were Looking For Robust troubleshooting skills, experience handling L2 escalations, and good communication skills. .