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Walkin Drive on 25th July - Technical Support Engineer (Networking)

ChennaiPosted 1 month ago
IT supportJuniorFull Time; Regular
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We are looking for candidates with excellent communication skills, international support experience, and a strong background in networking and troubleshooting. Walkin Drive on 25th July | Technical Support Engineer (Networking) | Chennai We are hiring Technical Support Engineers with a passion for networking and customer support. If you have strong communication skills, basic networking knowledge, and are looking to grow your career in a technical support environment, we'd love to hear from you! Location: AMBIT IT PARK Address: Ground Floor, 6th, 9th and 10th Floor, Ambit IT Park, 32A & 32B, Ambit Park Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Greater Chennai, Tamil Nadu 600058 CTC: Up to 6 LPA Experience: 1-3 Years Key Responsibilities Provide technical support to customers via phone, email, and ticketing systems.Troubleshoot and resolve networking-related issues.Diagnose basic TCP/IP, LAN/WAN, DNS, and connectivity problems.Coordinate with internal technical teams for issue resolution.Maintain accurate incident and service request records.Deliver timely updates and ensure customer satisfaction.Required Skills Basic Networking Knowledge TCP/IP Fundamentals Network Troubleshooting Skills Technical Support Experience Good Understanding of LAN/WAN Concepts Excellent Verbal and Written Communication Skills Preferred Skills Exposure to DNS, DHCP, Routing & SwitchingExperience using ticketing toolsCustomer-facing support experienceNetwork Monitoring KnowledgeEligibility 1-2 years of relevant Technical Support or Network Support experience.Any DegreeStrong communication skills are mandatory. Important Information Maximum CTC: 6 to 7 LPA 2-Year Training Agreement Applicable We are looking for candidates with excellent communication skills, international support experience, and a strong background in networking and troubleshooting. Walkin Drive on 25th July | Technical Support Engineer (Networking) | Chennai We are hiring Technical Support Engineers with a passion for networking and customer support. If you have strong communication skills, basic networking knowledge, and are looking to grow your career in a technical support environment, we'd love to hear from you! Location: AMBIT IT PARK Address: Ground Floor, 6th, 9th and 10th Floor, Ambit IT Park, 32A & 32B, Ambit Park Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Greater Chennai, Tamil Nadu 600058 CTC: Up to 6 LPA Experience: 1-3 Years Key Responsibilities Provide technical support to customers via phone, email, and ticketing systems.Troubleshoot and resolve networking-related issues.Diagnose basic TCP/IP, LAN/WAN, DNS, and connectivity problems.Coordinate with internal technical teams for issue resolution.Maintain accurate incident and service request records.Deliver timely updates and ensure customer satisfaction.Required Skills Basic Networking Knowledge TCP/IP Fundamentals Network Troubleshooting Skills Technical Support Experience Good Understanding of LAN/WAN Concepts Excellent Verbal and Written Communication Skills Preferred Skills Exposure to DNS, DHCP, Routing & SwitchingExperience using ticketing toolsCustomer-facing support experienceNetwork Monitoring KnowledgeEligibility 1-2 years of relevant Technical Support or Network Support experience.Any DegreeStrong communication skills are mandatory. Important Information Maximum CTC: 6 to 7 LPA 2-Year Training Agreement Applicable

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