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About the role
Key Skills: Azure Integration Services (AIS), Azure Monitor, Azure Service Bus, Azure Storage, Application Insights, Log Analytics, Azure Operations, Incident Management, ServiceNow Roles & Responsibilities: Monitor Azure Integration Services platform components.Support Logic Apps, Service Bus, Azure Functions, API Management, and Event Grid/Event Hub.Monitor platform health, availability, and performance.Respond to incidents and service requests using runbooks.Perform basic troubleshooting and escalate issues when required.Support Azure resource administration and maintenance activities.Manage resource groups, RBAC assignments, and networking configurations.Track incidents, alerts, and requests as per SLA requirements.Maintain operational documentation and knowledge articles.Support post-incident reviews and handover activities.Experience Required: 2-4 years of experience in Azure or cloud platform support.Hands-on experience with Azure platform operations.Knowledge of Azure Integration Services components.Experience with Azure Storage administration and troubleshooting.Understanding of Azure Service Bus and messaging services.Experience with Azure Monitor, Application Insights, and Log Analytics.Knowledge of incident management and operational support processes.Understanding of Azure networking concepts (VNETs, Subnets, NSGs).Experience with ServiceNow is an added advantage.Good troubleshooting and communication skills.Willingness to work in shift-based support environments.Education: Any Graduation Key Skills: Azure Integration Services (AIS), Azure Monitor, Azure Service Bus, Azure Storage, Application Insights, Log Analytics, Azure Operations, Incident Management, ServiceNow Roles & Responsibilities: Monitor Azure Integration Services platform components.Support Logic Apps, Service Bus, Azure Functions, API Management, and Event Grid/Event Hub.Monitor platform health, availability, and performance.Respond to incidents and service requests using runbooks.Perform basic troubleshooting and escalate issues when required.Support Azure resource administration and maintenance activities.Manage resource groups, RBAC assignments, and networking configurations.Track incidents, alerts, and requests as per SLA requirements.Maintain operational documentation and knowledge articles.Support post-incident reviews and handover activities.Experience Required: 2-4 years of experience in Azure or cloud platform support.Hands-on experience with Azure platform operations.Knowledge of Azure Integration Services components.Experience with Azure Storage administration and troubleshooting.Understanding of Azure Service Bus and messaging services.Experience with Azure Monitor, Application Insights, and Log Analytics.Knowledge of incident management and operational support processes.Understanding of Azure networking concepts (VNETs, Subnets, NSGs).Experience with ServiceNow is an added advantage.Good troubleshooting and communication skills.Willingness to work in shift-based support environments.Education: Any Graduation
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