Source description
About the role
Key Responsibilities: - Cisco DNA Center Expertise: Serve as the primary SME for Cisco DNA Center, encompassing: - Onboarding, provisioning, and management of network devices (routers, switches, wireless controllers, access points). - In-depth utilization of Assurance features for network health monitoring, troubleshooting, and anomaly detection. - Proficiency in Software-Defined Access (SDA) fabric design, implementation, and operations (border, control plane, edge nodes). - Management of network policies, segmentation (Virtual Networks/VN), and security integrations (e.g., Cisco ISE). - Leveraging Automation features, templates, and workflows for effective network operations. - Implementation & Operations: - Lead the planning, deployment, and configuration of Cisco DNA Center solutions and related network infrastructure components. - Develop and implement standardized operating procedures (SOPs) and best practices for DNA Center management. - Perform proactive monitoring, health checks, and capacity planning for the DNA Center appliance and managed network. - Troubleshooting & Resolution: - Act as an escalation point for complex network issues, leveraging DNA Centers analytics and troubleshooting tools. - Conduct root cause analysis (RCA) for critical incidents related to network performance, connectivity, and security. - Collaborate with Cisco TAC and other vendors for advanced issue resolution. - Mentorship & Knowledge Transfer: - Provide expert guidance, training, and knowledge transfer to junior network engineers and operations teams. - Create comprehensive documentation, runbooks, and playbooks related to DNA Center operations. Key Responsibilities: - Cisco DNA Center Expertise: Serve as the primary SME for Cisco DNA Center, encompassing: - Onboarding, provisioning, and management of network devices (routers, switches, wireless controllers, access points). - In-depth utilization of Assurance features for network health monitoring, troubleshooting, and anomaly detection. - Proficiency in Software-Defined Access (SDA) fabric design, implementation, and operations (border, control plane, edge nodes). - Management of network policies, segmentation (Virtual Networks/VN), and security integrations (e.g., Cisco ISE). - Leveraging Automation features, templates, and workflows for effective network operations. - Implementation & Operations: - Lead the planning, deployment, and configuration of Cisco DNA Center solutions and related network infrastructure components. - Develop and implement standardized operating procedures (SOPs) and best practices for DNA Center management. - Perform proactive monitoring, health checks, and capacity planning for the DNA Center appliance and managed network. - Troubleshooting & Resolution: - Act as an escalation point for complex network issues, leveraging DNA Centers analytics and troubleshooting tools. - Conduct root cause analysis (RCA) for critical incidents related to network performance, connectivity, and security. - Collaborate with Cisco TAC and other vendors for advanced issue resolution. - Mentorship & Knowledge Transfer: - Provide expert guidance, training, and knowledge transfer to junior network engineers and operations teams. - Create comprehensive documentation, runbooks, and playbooks related to DNA Center operations.
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