TSA..Inbound Tech Support..Voice process (Kolkata)

Company Description Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems. Job Description HUGE VACANCIES IN INTERNATIONAL BPO FOR INBOUND TECHNICAL SUPPORT PROCESS Job Profile: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Candidate Profile: Must Have Experience in Outbound Tech Support for more than 6 months-1 year Must know how to close their own calls. Must have positive convincing and sales skills. Salary:Rs.10,000-20000/month(fixed)+Huge Incentives Shift : 8:30pm-6:30am Working Days: 6 days(rotational Off 1 day) Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE Contact:Devopriya(HR) @ 7059753939 for further queries Additional Information Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates .