Director Client Delivery

Requirements Proven experience in IT Project Delivery with a leading product engineering / outsourcing services firm. Experience managing digital engineering including but not limited to Product Engineering, Cloud development, full stack development, data engineering, Quality engineering and DevOps projects. Monitor, manage, and maintain the given portfolio pipeline of demand and projects to ensure effective tracking and delivery. Effective team builder, customer focused and good technical understanding. Constructively works across functional teams to create synergies and effectively delivery. Strong experience in executing projects with quantitative measures of progress. Good understanding of project metrics and reporting capabilities. Works closely with sales organization; solutioning and manage effective transition to delivery. Proven experience in executing large projects with team size of 50 and above with multiple self-organized scrum teams Responsibilities Defines and executes strategic vision for key accounts. Leads from the front guiding its implementation internally and to customers. Creates and implements the execution plan to meet strategic objectives and achieve growth while maintaining profitability goals. Gets measured on smooth project delivery, gross margin, and employee engagement. Ensures sound delivery, works with account leadership and delivery leadership to ensure successful delivery with customer satisfaction. Runs an effective cadence to ensure right metrics for delivery emerge from tracking dashboard. Communicates action plans effectively to project execution teams on process, technology, and people management. Identifies areas for process optimization and works collaboratively with teams to implement improvements that enhance efficiency and effectiveness. Partner with regional account leadership to ensure accountability for successful project delivery. Implement and practice project execution using agile methodologies. Maintain forecast and actuals of project scope, schedule, and budget. Coordinate and monitor accurate project billing without any revenue leaks and strictly adheres to all internal and project compliance requirements. Ability to work with multiple project teams / stakeholders. Additional Skills, Competencies & Requirements Bachelor's Degree in technology or business-related field. Scrum Agile Certification / PMP Certification Strong communication skills, both written and verbal. Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives, and rapidly changing priorities. Strong knowledge and hands on Azure DevOps / Jira / any other work tracking tool Must be a self-starter who requires minimal supervision. Ability to travel up to 25%. Ability to multi-task and meet aggressive deadlines.