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Conversational AI and agentic platforms · Customer experience automation

Product Manager, Customer Experience Solutions

Delhi NCRPosted 3 months ago
Product And Program ManagementMid-levelFull Time; Regular
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As a Product Manager in the team, you will be responsible for the product strategy and roadmap for our customer experience solutions. Your role will involve working closely with engineering, sales, and marketing teams to ensure that our solutions meet customer needs and drive business growth. - Define and manage the product roadmap for customer experience solutions. - Conduct market research to identify customer needs and opportunities. - Translate customer needs into detailed product requirements. - Collaborate with engineering, sales, and marketing teams. - Analyze product performance and identify areas for improvement. - Create and present product demos and presentations. - Manage the product backlog and prioritize features. To excel in this role, you will need: - Bachelor's degree in business administration, computer science, or a related field. - 2-4 years of experience in product management, preferably in the customer experience space. - Experience with agile development methodologies. - Strong analytical and problem-solving skills. - Excellent communication and presentation skills. In addition to the job responsibilities and qualifications, the company offers: - Competitive salary and benefits package. - Opportunities for career growth and development. - Collaborative and supportive work environment. - Flexible work arrangements. Your day as a Product Manager will involve collaborating with various teams, analyzing data, defining product strategy, and staying informed about industry trends. As a Product Manager in the team, you will be responsible for the product strategy and roadmap for our customer experience solutions. Your role will involve working closely with engineering, sales, and marketing teams to ensure that our solutions meet customer needs and drive business growth. - Define and manage the product roadmap for customer experience solutions. - Conduct market research to identify customer needs and opportunities. - Translate customer needs into detailed product requirements. - Collaborate with engineering, sales, and marketing teams. - Analyze product performance and identify areas for improvement. - Create and present product demos and presentations. - Manage the product backlog and prioritize features. To excel in this role, you will need: - Bachelor's degree in business administration, computer science, or a related field. - 2-4 years of experience in product management, preferably in the customer experience space. - Experience with agile development methodologies. - Strong analytical and problem-solving skills. - Excellent communication and presentation skills. In addition to the job responsibilities and qualifications, the company offers: - Competitive salary and benefits package. - Opportunities for career growth and development. - Collaborative and supportive work environment. - Flexible work arrangements. Your day as a Product Manager will involve collaborating with various teams, analyzing data, defining product strategy, and staying informed about industry trends.

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