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Conversational AI and agentic platforms · Customer experience automation

Product Manager, Customer Service Solutions

IndiaPosted 3 months ago
Product And Program ManagementMid-levelFull Time; Regular
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Role Overview: As a Product Manager at NICE, you will lead the product strategy and roadmap for NICE's customer service solutions in the Indian market. You will work closely with engineering, sales, and marketing teams to ensure successful product launches and ongoing optimization. Key Responsibilities: - Define product vision, strategy, and roadmap. - Conduct market research and competitive analysis. - Manage the product backlog and prioritize features. - Collaborate with engineering to develop and launch new products and features. - Work with sales and marketing to develop go-to-market strategies. - Analyze product performance and identify areas for improvement. Qualification Required: - Bachelor's degree in a related field. - 3-5 years of experience in product management, preferably in the customer service industry. - Strong analytical and problem-solving skills. - Excellent communication and presentation skills. - Experience with Agile development methodologies. Please note that no additional details about the company were provided in the job description. Role Overview: As a Product Manager at NICE, you will lead the product strategy and roadmap for NICE's customer service solutions in the Indian market. You will work closely with engineering, sales, and marketing teams to ensure successful product launches and ongoing optimization. Key Responsibilities: - Define product vision, strategy, and roadmap. - Conduct market research and competitive analysis. - Manage the product backlog and prioritize features. - Collaborate with engineering to develop and launch new products and features. - Work with sales and marketing to develop go-to-market strategies. - Analyze product performance and identify areas for improvement. Qualification Required: - Bachelor's degree in a related field. - 3-5 years of experience in product management, preferably in the customer service industry. - Strong analytical and problem-solving skills. - Excellent communication and presentation skills. - Experience with Agile development methodologies. Please note that no additional details about the company were provided in the job description.

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