ServiceNow ITOM Specialist

Role Overview: As a ServiceNow Developer specializing in IT Operations Management (ITOM), your role involves analyzing business requirements and implementing solutions on the ServiceNow platform. You will work closely with various teams to ensure successful delivery of ServiceNow applications and modules that cater to the organization's needs. Key Responsibilities: - Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications. - Design and develop ServiceNow applications and modules while adhering to best practices and industry standards. - Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components. - Implement and configure ServiceNow ITOM modules such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database). - Work with infrastructure and operations teams to maintain accurate and up-to-date configuration data within the CMDB. - Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management. - Develop and maintain integrations between ServiceNow and other monitoring tools and systems. Qualifications Required: - 5-10 years of experience in ServiceNow development with expertise in ITOM, Discovery, and Event Management. - Proficiency in customizing and configuring workflows, forms, scripts, and other components within the ServiceNow platform. - Strong collaboration skills to work effectively with cross-functional teams and stakeholders. - Experience in implementing and maintaining CMDB and integrating ServiceNow with other monitoring tools is preferred. (Note: The Job Description did not have any additional company details to include in this summary) Role Overview: As a ServiceNow Developer specializing in IT Operations Management (ITOM), your role involves analyzing business requirements and implementing solutions on the ServiceNow platform. You will work closely with various teams to ensure successful delivery of ServiceNow applications and modules that cater to the organization's needs. Key Responsibilities: - Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications. - Design and develop ServiceNow applications and modules while adhering to best practices and industry standards. - Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components. - Implement and configure ServiceNow ITOM modules such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database). - Work with infrastructure and operations teams to maintain accurate and up-to-date configuration data within the CMDB. - Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management. - Develop and maintain integrations between ServiceNow and other monitoring tools and systems. Qualifications Required: - 5-10 years of experience in ServiceNow development with expertise in ITOM, Discovery, and Event Management. - Proficiency in customizing and configuring workflows, forms, scripts, and other components within the ServiceNow platform. - Strong collaboration skills to work effectively with cross-functional teams and stakeholders. - Experience in implementing and maintaining CMDB and integrating ServiceNow with other monitoring tools is preferred. (Note: The Job Description did not have any additional company details to include in this summary)