Padmi

Servicenow-itsm (Bengaluru)

BangalorePosted 1 month ago
Software engineeringMid-levelFull Time; Regular
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ServiceNow Integration Specialist. Technical Skills - 1. Should have a minimum experience of 3 to 7 years in ServiceNow. 2. Should have experience working with AWS Service Management Connector for ServiceNow 3. Should have experience working on - Providing pre-approved, secured and governed AWS resources to end users through AWS Service Catalog. - Executing automation playbooks through AWS Systems Manager. - Tracking resources in the CMDB powered by AWS Config seamlessly on ServiceNow with the AWS Service Management Connector. - Defining recent resource types based on ServiceNow CMDB tables and synchronize these with AWS Config custom resources. - Configuring syncing AWS Security Hub findings to ServiceNow incidents or problems. 4. Should have an understanding of ServiceNow development, including creation of Client Scripts, UI Policies, Business Rules etc. 5. Should be able to analyse ITSM processes end-to-end and map them to ServiceNow. 6. Should be able to develop ServiceNow integrations based on REST/SOAP API 7. Should be aware of integration standards and best practices like error handling etc 8. Support the development and configuration of a variety of areas primarily in Incident, Problem, Change, Service Portal, PPM, SLA, Service Catalog, Knowledge, Release, Asset Management, Integrations with majority of EUS (End User Services related) integrations. 9. Experience in security setup and manage security inside the instance 10. Hands on experience on Flow designer 11. Client side and server-side java scripting. 12. Uni and bidirectional integration using SOAP and REST messages 13. Collaborate with team members to define analyse, understand, and document business and technical requirements. 14. Using SCRUM / Agile methodologies design and develop / configure forms, workflows; create scripts to build logic. 15. Formulate testing approach, test cases and document them 16. Unit and regression test implemented solutions as required 17. Support User Accep .

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