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About the role
Role & responsibilities > Manages customer interactions & records reported issues in the ITSM > Identifies issues, apply fixes and investigate root causes using internal instructions. > Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail > Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance > Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Job Profile > Fluency in English language > Flexibility to work shifts if required" > 24*7 Shift > One side Cab > 30% hike will get +Bonus +Night Shift > Work from Office > 10 hours Shifts > Joining for 20th July - 3th August Interested candidate can share cv here__ 9761730434
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