Lead Support Analyst

Job Title: Lead Support Analyst Country: IN City: Mumbai Skill Category: ITTechnology Role & Responsibilities: This position is on the EMEA FIX Implementations team. The team is primarily, but not exclusively, focused on onboarding European client and broker flows, predominantly for equities. EMEA FIX Implementations manages FIX connectivity requests for European businesses and works closely with Asia and Americas FIX Implementations colleagues to operate as a global team. Key Attributes critical to success: An experienced FIX on boarder with demonstrable technical expertise (FIX Protocol, connectivity). Deep understanding of operational risk considerations, utilizing this to manage and guide their implementations. Always prioritizes client service. Solid business knowledge across equities flows. Creative and enthusiastic problem solver with an analytical, detail-focused mindset. Rigorous approach to testing/certification and change management. Team-player, natural collaborator and relationship builder. Strong and thorough communicator to all clients and stakeholders, be they internal or external, business or technical. Ability to manage and own multiple concurrent requests and projects. Mandatory Skill Set : Extensive FIX onboarding experience: ideally in bank/broker and vendor (O/EMS, FIX) environments; across high-touch, PT and electronic (DMA/algo) flow types; with FIX-In and FIX-Out connectivity. Subject matter expertise in the FIX Protocol (4.2, 4.4). Strong understanding of, and ideally experience of implementing, O/EMS considerations and requirements for onboarding (e.g. third-party algo screen building and certification). Working knowledge of UNIX and XML Desired Skill Set : Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.