Salesforce Developer and Support (Mumbai)

Req ID: 377257 We are currently seeking a Salesforce Developer and Support to join our team in Mumbai, Mahrshtra (IN-MH), India (IN). Job Summary Key Responsibilities LWC Development Salesforce Expertise - Create dynamic and highly interactive user interfaces using LWC, Apex, and other Salesforce technologies. - Optimize LWC components for performance, including lazy loading, caching, and effective DOM manipulation. - Develop solutions leveraging Salesforce APIs, Apex, Platform Events, and Integration Patterns. - Lead the development of complex front-end components and workflows to enhance the Salesforce user experience. - Troubleshoot and support production issues, perform root cause analysis, and implement sustainable fixes. Salesforce Data Cloud AI Solutions - Understand Salesforce Data Cloud concepts, including data ingestion, identity resolution, data harmonization, unification, segmentation, and activation. - Collaborate with data engineering and business teams to ensure effective customer data management and activation across Salesforce ecosystems. - Assist in designing and implementing AI-driven use cases leveraging Data Cloud unified customer profiles and real-time data. - Work with structured and unstructured data sources to support intelligent search, knowledge grounding, and contextual response generation. - Assist in configuring data pipelines, calculated insights, data transformations, and segmentation strategies to improve AI and customer engagement outcomes. - Support the setup, monitoring, and optimization of Data Cloud environments for business-critical use cases. Salesforce Agentforce Generative AI (preferred) - Support the design, configuration, and implementation of Salesforce Agentforce solutions to automate customer and employee interactions. - Assist in developing Agentforce agents leveraging Salesforce Data Cloud, Service Cloud, Knowledge, and custom business processes. - Configure agent actions, topics, instructions, and integration .