Tech Product Platform Manager

As the Tech Product Platform Manager at OakNorth, you will be responsible for leading the Platform & Tool Enablement function. Your role will involve developing the product vision and roadmap for how OakNorth discovers, evaluates, governs, and supports its tools and platforms. You will work closely with various teams to ensure efficient tool adoption and governance, with a focus on AI-native tools. Here are the key responsibilities for this role: Own the product vision and roadmap for the Platform & Tool Enablement function, delivering the triage and assessment framework, capability mapping, and simplified submission process as your first three workstreams. Build and maintain a comprehensive capability map of OakNorth's application estate, identifying overlaps, gaps, and consolidation opportunities using a structured rationalization approach. Design and operate the triage process for tool-related change, acting as the first point of assessment to ensure submissions are complete, correctly categorized, and routed efficiently. Create a unified intake process covering new tool procurement, feature enablement within existing tools, and enterprise-wide rollouts. Define and embed AI-native tool selection criteria across the organisation, prioritizing tools with built-in AI enablement, MCP capabilities, and multi-model interaction support. Partner with various teams to ensure enterprise and platform enablement are aligned, supporting the broader platform and governance context. Develop clear, practical governance documentation for both technical and non-technical stakeholders. Define and track metrics that demonstrate enablement value, such as reduction in duplicated tooling, faster time-to-adoption, improved compliance rates, AI tool adoption and effectiveness, and reduced overhead for teams navigating procurement. Prove value through a pilot with one business unit or area before scaling enablement frameworks organization-wide. Qualifications required for this role include: 5-7 years of experience in technology product management, enterprise architecture, or technology operations. Ability to think in systems and understand how applications interconnect, capabilities overlap, and AI-native tools can transform workflows. Genuine interest in AI-native tools and their impact on organizational work processes. Skilled at building frameworks that enable rather than constrain. Ability to work across organizational boundaries and communicate complex concepts clearly to non-technical stakeholders. Comfortable operating in ambiguity and building from scratch. Experience in financial services or a regulated environment would be an added bonus. The technology landscape at OakNorth includes Microsoft 365, Azure, SaaS applications, AI coding and productivity tools, MCP-enabled tooling, multi-model AI architectures, Notion, and software asset management tools. Please note that AI tools may be used in the hiring process to support recruitment activities, but final decisions are made by humans. As the Tech Product Platform Manager at OakNorth, you will be responsible for leading the Platform & Tool Enablement function. Your role will involve developing the product vision and roadmap for how OakNorth discovers, evaluates, governs, and supports its tools and platforms. You will work closely with various teams to ensure efficient tool adoption and governance, with a focus on AI-native tools. Here are the key responsibilities for this role: Own the product vision and roadmap for the Platform & Tool Enablement function, delivering the triage and assessment framework, capability mapping, and simplified submission process as your first three workstreams. Build and maintain a comprehensive capability map of OakNorth's application estate, identifying overlaps, gaps, and consolidation opportunities using a structured rationalization approach. Design and operate the triage process for tool-related change, acting as the first point of assessment to ensure submissions are complete, correctly categorized, and routed efficiently. Create a unified intake process covering new tool procurement, feature enablement within existing tools, and enterprise-wide rollouts. Define and embed AI-native tool selection criteria across the organisation, prioritizing tools with built-in AI enablement, MCP capabilities, and multi-model interaction support. Partner with various teams to ensure enterprise and platform enablement are aligned, supporting the broader platform and governance context. Develop clear, practical governance documentation for both technical and non-technical stakeholders. Define and track metrics that demonstrate enablement value, such as reduction in duplicated tooling, faster time-to-adoption, improved compliance rates, AI tool adoption and effectiveness, and reduced overhead for teams navigating procurement. Prove value through a pilot with one business unit or area before scaling enab