Business Analyst

Working with end users to understand business processes and then working to help end users become more efficient and effective utilizing the Banner by Ellucian ERP system. Providing functional/technical assistance by responding to applicable inquiries regarding errors, problems or questions with programs. Guiding in the formulation and coordination of an end-user training strategy, and when appropriate, developing and delivering such training. Facilitating various business process reviews and application prototyping sessions as well as providing business process analysis and insight into best practice methodologies. Providing project leadership for functional work groups enabling them to stay on time and on task. Serving as cross-module integration project coordinator to assist in the resolution of cross-module issues. Consulting with supervisors, systems analysts, business analysts and end users to develop functional design specifications. Providing direction in developing testing methodology during upgrades and patch application; obtaining client signoff of efforts. Required Experience: Working knowledge of the Banner by Ellucian ERP functional/technical environment. Knowledge in one or more of these specific Banner functional areas is desired: Registration, Financial Aid, Human Resources, Finance, or Accounts Receivable. ARGOS Reporting knowledge Business Process Analysis and Improvement experience. Ability to troubleshoot ERP issues and offer effective solutions quickly and accurately. Ability to manage multiple complex and time sensitive projects simultaneously. Strong evaluation / planning / decision making skills. Ability to work independently as well as in a team environment. Good customer relationship skills. Good communication skills; verbal and written Ability to be flexible; quick learner; focused, detail oriented. Desired Qualification: In addition to Banner , working knowledge of the other Ellucian product functional/technical environments, such as CRM Recruit, CRM Advise, etc. Experience with Banner 9 extensibility for Administrative Pages and Self-Service, Ellucian Ethos Integration, and Banner or Ellucian Workflow solutions Capability of providing quality end-user consultation and support in one or more of these specific Banner functional areas is desired: Registration, Financial Aid, Human Resources, Finance, or Accounts Receivable.