Source description
About the role
Reproduce customer-reported issues in lower environments using provided repro steps, logs, and data; request additional information from Support when a case is incomplete
Investigate customer data anomalies with supervision; determine whether remediation needs code, a data script, or both
Draft safe, rerunnable T-SQL correction scripts wrapped in transactions, with pre/post-row counts and a clear rollback plan
Investigate defects across layers (WinForms → Core services → stored procedures) and isolate the faulting component
Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that programs stay on schedule
Actively develop software solutions for PDI products
Perform testing to ensure systems meet documented user requirements
Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges
Troubleshoot, test, and validate software issues; resolve issues with due urgency and maintain thorough documentation of all software solutions
Compile test results to provide data for use in solving problems
Perform engineering level tests to find defects; troubleshoot and debug development and production issues, collaborating with QA Engineers to develop optimal product test plans
Work with Product Owner to clarify and estimate feature work
Work with QA Engineers to develop optimal product test plans and resolve new feature issues as QA finds bugs during release stabilization
More at PDI Technologies
