Digital Product Lead - Fixed Term Contract

Role Overview: As a Senior Digital Product Manager at Pentland Brands, you will be responsible for driving the digital product roadmap, supporting platform operations, improving customer journeys, and ensuring digital platforms continue to support commercial growth and operational efficiency. Your impact will reach across a portfolio of iconic brands used by consumers worldwide. You will work closely with various teams to deliver reliable, user-focused, and commercially effective digital solutions. Key Responsibilities: - Product Ownership and Roadmap Delivery: - Own and manage the B2B ecommerce and digital product roadmap, ensuring alignment with business needs, customer experience, technical feasibility, and commercial value. - Translate business requirements into clear product requirements, user stories, acceptance criteria, delivery plans, and support models. - Manage backlog priorities, oversee UAT, coordinate releases, and lead platform improvements, new features, customer journey enhancements, and operational efficiencies. - Ecommerce Platform Management: - Oversee the performance, stability, and usability of B2B ecommerce platforms to effectively support customer, sales, and business needs. - Collaborate with technical teams and third-party partners for complex ecommerce integrations across various systems. - Support key ecommerce capabilities including product detail pages, checkout journeys, pricing, inventory, customer data, and more. - BAU Support and Continuous Improvement: - Manage platform support and strategic change delivery, resolving platform issues, data problems, and operational blockers effectively. - Identify recurring issues and drive root-cause resolution through improved processes, documentation, training, and stakeholder communication. - Ensure business users are trained and supported for optimal platform utilization. - Stakeholder Management: - Act as a key contact between different teams and external partners, communicating priorities, progress, risks, decisions, and trade-offs clearly. - Build strong relationships across the business to ensure digital priorities are understood, aligned, and delivered effectively. - Team Leadership: - Lead, coach, and develop a team of digital product and ecommerce specialists, analysts, or business analysts. - Manage team priorities, workload, performance, development plans, and knowledge sharing to foster a culture of ownership, collaboration, accountability, and customer focus. Qualifications Required: - Minimum 10 years of experience in ecommerce, digital product management, B2B digital platforms, or related fields. - Proven experience in leading or managing teams and working with complex ecommerce integrations. - Strong stakeholder management experience and ability to balance commercial goals, customer experience, and operational needs effectively. - Excellent understanding of B2B customer journeys, sales enablement, and digital adoption. - Strong analytical, problem-solving, communication, and leadership skills with a high attention to detail. Company Details: Pentland Brands is a global family business that pioneers brands like Speedo, Berghaus, Canterbury, Ellesse, and more, aiming to make life better through active and positive experiences. Joining Pentland Brands means contributing to multiple brands, markets, and disciplines in a collaborative and impactful environment. The company offers a comprehensive benefits package to support wellbeing, flexibility, and life outside work. (Note: The additional details of the company have been omitted as they are not available in the provided job description.) Role Overview: As a Senior Digital Product Manager at Pentland Brands, you will be responsible for driving the digital product roadmap, supporting platform operations, improving customer journeys, and ensuring digital platforms continue to support commercial growth and operational efficiency. Your impact will reach across a portfolio of iconic brands used by consumers worldwide. You will work closely with various teams to deliver reliable, user-focused, and commercially effective digital solutions. Key Responsibilities: - Product Ownership and Roadmap Delivery: - Own and manage the B2B ecommerce and digital product roadmap, ensuring alignment with business needs, customer experience, technical feasibility, and commercial value. - Translate business requirements into clear product requirements, user stories, acceptance criteria, delivery plans, and support models. - Manage backlog priorities, oversee UAT, coordinate releases, and lead platform improvements, new features, customer journey enhancements, and operational efficiencies. - Ecommerce Platform Management: - Oversee the performance, stability, and usability of B2B ecommerce platforms to effectively support customer, sales, and business needs. - Collaborate with technical teams and third-party partners for complex ecommerce integrations ac