UX lead

As a UX Lead at our client, a trusted global innovator in IT and business services, your role involves defining and driving the overall UX vision and strategy for the Dealer Management Software ecosystem. You will lead a team of designers, researchers, and UI specialists, providing clear guidance, mentoring, and promoting design best practices. Advocating for user-centered design principles across the organization is a key aspect of your responsibility. Key Responsibilities: - Conduct user research with dealership stakeholders such as service managers, sales consultants, F&I, parts managers, technicians, and administrators. - Translate research insights into actionable design requirements that address real operational challenges faced by dealerships. - Validate design concepts through usability testing and pilot programs involving dealer partners. - Create wireframes, user flows, interaction models, and high-fidelity prototypes for various complex workflows including vehicle sales & CRM, service scheduling & RO management, parts inventory & ordering, accounting & reporting, OEM integrations, and compliance. - Ensure designs adhere to accessibility, consistency, and enterprise UX standards. - Collaborate closely with Product Managers to define feature scope and priority. - Work with Engineering teams to ensure design feasibility and smooth implementation. - Collaborate with QA to validate that final products align with design intent and deliver a top-tier user experience. - Develop and maintain a scalable design system tailored for DMS workflows. - Ensure UI consistency across web, mobile, and tablet environments commonly used in dealership operations. Qualifications Required: - 6-10 years of experience in UX design within the automobile industry. - Strong expertise in leading UX teams and driving UX strategy. - Proven track record in conducting user research, translating insights into design requirements, and creating high-quality prototypes. - Excellent collaboration skills with cross-functional teams including Product Management, Engineering, and QA. - Proficiency in developing and maintaining design systems and standards for complex software ecosystems. Join our client to play a pivotal role in shaping the user experience for dealership operations, empowering clients to navigate confidently in the digital future. As a UX Lead at our client, a trusted global innovator in IT and business services, your role involves defining and driving the overall UX vision and strategy for the Dealer Management Software ecosystem. You will lead a team of designers, researchers, and UI specialists, providing clear guidance, mentoring, and promoting design best practices. Advocating for user-centered design principles across the organization is a key aspect of your responsibility. Key Responsibilities: - Conduct user research with dealership stakeholders such as service managers, sales consultants, F&I, parts managers, technicians, and administrators. - Translate research insights into actionable design requirements that address real operational challenges faced by dealerships. - Validate design concepts through usability testing and pilot programs involving dealer partners. - Create wireframes, user flows, interaction models, and high-fidelity prototypes for various complex workflows including vehicle sales & CRM, service scheduling & RO management, parts inventory & ordering, accounting & reporting, OEM integrations, and compliance. - Ensure designs adhere to accessibility, consistency, and enterprise UX standards. - Collaborate closely with Product Managers to define feature scope and priority. - Work with Engineering teams to ensure design feasibility and smooth implementation. - Collaborate with QA to validate that final products align with design intent and deliver a top-tier user experience. - Develop and maintain a scalable design system tailored for DMS workflows. - Ensure UI consistency across web, mobile, and tablet environments commonly used in dealership operations. Qualifications Required: - 6-10 years of experience in UX design within the automobile industry. - Strong expertise in leading UX teams and driving UX strategy. - Proven track record in conducting user research, translating insights into design requirements, and creating high-quality prototypes. - Excellent collaboration skills with cross-functional teams including Product Management, Engineering, and QA. - Proficiency in developing and maintaining design systems and standards for complex software ecosystems. Join our client to play a pivotal role in shaping the user experience for dealership operations, empowering clients to navigate confidently in the digital future.