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About the role
Location: Pune Work Mode: Hybrid Experience: 4 7 Years General Shift: Rotational shift 24/5 on call support Notice Period: Immediate Must-Have Skills: - 47 years of experience in Production Support / Application Support / Site Reliability Engineering (SRE). - Strong hands-on experience in .NET (C#, ASP.NET, .NET Core). - Good knowledge of MS SQL / SQL Server / MySQL, including writing SQL queries and troubleshooting database issues. - Experience with Windows Server and IIS administration/support. - Basic to intermediate knowledge of Cloud platforms (Azure or AWS). - Valuable understanding of Networking concepts such as TCP/IP, DNS, Firewalls, and Load Balancers. - Hands-on experience in incident management, production issue analysis, root cause analysis (RCA), bug fixing, and application monitoring. - Experience providing L2/L3 production support in a 24x5 or 24x7 on-call support environment. - Familiarity with deployment support, release management, and application availability monitoring. - Excellent communication and stakeholder management skills. Education - Bachelors Degree in IT / Computer Science or related field (BE Full Time) .
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