Source description
About the role
Location: Chennai
Experience: 6 - 9 Years
The Value You Deliver-
To be a successful candidate, you will be responsible for Platform support by providing required support in Splunk, NMS, Trapx NNMi DxNetops (CAPC & NFA) HP NNM, Broadcom tools , NMS, SDM, Syslogs , DxNetops ( CAPC & NFA) & Saas applications like ThousandEyes/Catchpoint/Datadog In this role, the engineer works in collaboration with team to:
Support infrastructure and services to maximize uptime and minimize impact to customers
Develop modules/scripts for configuration management, application build, and deployment
Build, scale and optimize critical production systems
Work closely with developers & network Engineering teams on projects
Schedule and coordinate maintenance for critical systems
The Skills that are Key to this role
Technical / Behavioral
Demonstrate sense of urgency, maturity and customer service mindset in day to day work
Good understanding of system/network programming.
Development skills - Python, ansible, Knowledge on GitHub, API handling.
Integration of platforms, Working on Opensource platforms, webhooks
Basic knowledge on Shell scripting
Knowledge on AWS resources and its usage.
Resolving JIRA/Sprint Stories as per internal SLA’s. Handle additional backlog volume based on the situation – Lead from the front
Providing On Call Support and Stepping up to cover any gaps during holidays, vacations & last-minute unforeseen situations
Work with Scrum Master and Product Owner to ensure backlog is maintained at a healthy rate
Effective communication skills, both written and verbal
Ready to work in a fast-changing environment
Excellent Communication and presentation skills.
The Skills that are Good To Have for this role
Ability to carry out monitoring and performance analysis
Knowledge in Agile Project Management Methodology
Strong analytical and interpersonal skills
Proficient with engineering methodologies and best practices
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