Source description
About the role
Please refer the attachment
Overall Exp: 6-9 Years
Location: Bangalore
Must have skills: o Must have experience in SQL & PL/SQL, Unix, any of the scheduling tool like Autosys or Control- M, any of ETL tool like Informatica o Must have experience in Supporting or developing applications on Cloud; AWS & Kubernetes (certified preferred) o Familiarity with ITIL framework and/or Agile Project Management
Good to have skills: o Python, Core Java, Apache & Tomcat – Experience in supporting Java based applications o Expert in implementing advanced observability practices and techniques at scale with one or more observability tools (Datadog ,Prometheus, Grafana, OpenTelemetry, , etc…). o Experience in CICD/Automation/Orchestration tools
The Purpose of This Role:
We are looking for a highly motivated individual to support the Asset Management systems that includes Account management, Model management ,Trading, Portfolio, Research and Investment Operation applications. This position requires being detail oriented, creative, energetic, self-motivated problem solver with the ability to analyse and utilize a broad range of technologies. The candidate must have strong communication skills and experience interacting with geographically diverse team.
The Team focused on providing world class support to the Asset Management business, this individual will provide level 2 application and database oversight, which encompasses; business impact assessment via customer interaction, batch support, initial troubleshooting and analysis of issue, possible remediation through data manipulation or application tools, and coordination of software fixes with the development teams in Non-production through Production. This is a fast paced, energetic and collaborative work environment and a unique opportunity to work with a core Fidelity Asset Management business
The Value the role Deliver:
Responsible for monitoring and supporting Asset Management applications and batch cycles for Strategic Advisors
Drive incident management and resolution, identifying root cause and coordination of fixes
Assess the business impact of outages and ensures proper notification and escalation
Identify potential process improvements, and opportunities to streamline procedures
Point of escalation for outages, ensure prompt escalation to Level 3 support as required to minimize the business impact
Ensure process is followed for the safe execution of production data management activities
Application deployments and validations
Implement advanced observability practices and techniques at scale with one or more observability tools
Minor enhancement and bug fixes
Participate in on-call rotations
More at Photon