ServiceNow ITOM Architect

As a ServiceNow ITOM Architect, you will be responsible for leading and designing advanced IT operations management (ITOM) solutions on the ServiceNow platform. Your expertise in ServiceNow ITOM modules will play a crucial role in automating IT operations, optimizing service delivery, and ensuring operational efficiency across the organization. Key Responsibilities: - Design, implement, and optimize ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and Orchestration. - Act as a technical lead and provide architectural direction for ITOM solutions on the ServiceNow platform. - Collaborate with business stakeholders and cross-functional teams to design solutions aligning with business requirements and IT best practices. - Ensure effective integration of ServiceNow ITOM modules with other systems and platforms for seamless data flow. - Oversee configuration, customization, and deployment of ITOM modules to meet client requirements and optimize performance. - Work with project managers and ServiceNow leads to ensure timely and successful delivery of ITOM projects. - Provide leadership and mentorship to junior team members on ServiceNow best practices, development, and configuration. - Drive the implementation of best practices related to ITOM for secure, scalable, and maintainable solutions. - Support continuous improvement of ITOM capabilities by evaluating and recommending enhancements to meet evolving business needs. - Engage in problem-solving and troubleshooting to resolve complex issues within the ITOM environment. Qualifications Required: - 7+ years of experience in ITOM architecture, focusing on ServiceNow ITOM modules. - Hands-on experience with key ServiceNow ITOM modules: Discovery, Event Management, Service Mapping, and Orchestration. - Strong understanding of ServiceNow platform architecture, configuration, and development best practices. - Proven track record of leading and implementing ServiceNow ITOM solutions in enterprise environments. - Ability to integrate ServiceNow ITOM with other ITSM modules and third-party systems. - Excellent problem-solving skills to design scalable, secure, and efficient solutions. - Strong leadership and mentoring skills, collaborating effectively with business stakeholders. - ServiceNow certifications (such as ITOM, System Admin, or other relevant certifications) are highly desirable. This job requires someone with a deep understanding of ServiceNow ITOM modules and a proven ability to lead ITOM projects effectively. Your experience and expertise will be instrumental in driving ITOM initiatives and ensuring successful outcomes in line with business objectives. As a ServiceNow ITOM Architect, you will be responsible for leading and designing advanced IT operations management (ITOM) solutions on the ServiceNow platform. Your expertise in ServiceNow ITOM modules will play a crucial role in automating IT operations, optimizing service delivery, and ensuring operational efficiency across the organization. Key Responsibilities: - Design, implement, and optimize ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and Orchestration. - Act as a technical lead and provide architectural direction for ITOM solutions on the ServiceNow platform. - Collaborate with business stakeholders and cross-functional teams to design solutions aligning with business requirements and IT best practices. - Ensure effective integration of ServiceNow ITOM modules with other systems and platforms for seamless data flow. - Oversee configuration, customization, and deployment of ITOM modules to meet client requirements and optimize performance. - Work with project managers and ServiceNow leads to ensure timely and successful delivery of ITOM projects. - Provide leadership and mentorship to junior team members on ServiceNow best practices, development, and configuration. - Drive the implementation of best practices related to ITOM for secure, scalable, and maintainable solutions. - Support continuous improvement of ITOM capabilities by evaluating and recommending enhancements to meet evolving business needs. - Engage in problem-solving and troubleshooting to resolve complex issues within the ITOM environment. Qualifications Required: - 7+ years of experience in ITOM architecture, focusing on ServiceNow ITOM modules. - Hands-on experience with key ServiceNow ITOM modules: Discovery, Event Management, Service Mapping, and Orchestration. - Strong understanding of ServiceNow platform architecture, configuration, and development best practices. - Proven track record of leading and implementing ServiceNow ITOM solutions in enterprise environments. - Ability to integrate ServiceNow ITOM with other ITSM modules and third-party systems. - Excellent problem-solving skills to design scalable, secure, and efficient solutions. - Strong leadership and mentoring skills, collaborating effectively with business stakeholders. - S