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About the role
As the ideal candidate for this role, you will have the opportunity to drive overall P&L, revenue growth, and market share for the broking business. You will be responsible for leading the product strategy, which includes platform enhancements, tech upgrades, and enhancing user experience. Your role will also involve owning the pricing strategy to ensure competitiveness and profitability. Your key responsibilities will include acting as the central point for client and sub-broker queries and escalations, ensuring smooth resolution and customer satisfaction. Additionally, you will oversee exception handling, governance, and process efficiency to maintain operational excellence. Collaboration across teams such as Tech, Sales, Ops, and Risk will be crucial for seamless execution of strategies and initiatives. Qualifications Required: - Proven experience in driving P&L, revenue growth, and market share in a broking business - Strong leadership skills with the ability to lead product strategy and drive tech enhancements - Demonstrated expertise in pricing strategy and ensuring competitiveness and profitability - Excellent communication skills to handle client and sub-broker queries effectively - Ability to collaborate across teams for efficient execution and operational excellence In case of any additional information about the company, please provide for inclusion in the job description. As the ideal candidate for this role, you will have the opportunity to drive overall P&L, revenue growth, and market share for the broking business. You will be responsible for leading the product strategy, which includes platform enhancements, tech upgrades, and enhancing user experience. Your role will also involve owning the pricing strategy to ensure competitiveness and profitability. Your key responsibilities will include acting as the central point for client and sub-broker queries and escalations, ensuring smooth resolution and customer satisfaction. Additionally, you will oversee exception handling, governance, and process efficiency to maintain operational excellence. Collaboration across teams such as Tech, Sales, Ops, and Risk will be crucial for seamless execution of strategies and initiatives. Qualifications Required: - Proven experience in driving P&L, revenue growth, and market share in a broking business - Strong leadership skills with the ability to lead product strategy and drive tech enhancements - Demonstrated expertise in pricing strategy and ensuring competitiveness and profitability - Excellent communication skills to handle client and sub-broker queries effectively - Ability to collaborate across teams for efficient execution and operational excellence In case of any additional information about the company, please provide for inclusion in the job description.
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