Technical Support Associate

Qualification: BCA, B.Sc. in Computer Science, Diploma computer Hardware, Any Graduate in computer Responsibilities: Reviewing web based dispatch Orders and processing as per set guidelines. Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested. Validating troubleshooting and correctness of the orders. Compliance with company policy. Compliance with process policy and procedure. Perform as per the target set by the manager. Schedule Adherence.(Be on time for shift) Flexibility to work on any day of the week, in any time window as per the shift assigned. Be regular to work. Should be interested in building a long term career with the company and not use this job Personnel details: Graduate in any stream with basic computer hardware knowledge. Ability to read, comprehend and write in English. Basic English verbal communication skill. Good comprehension skills. Should be computer savvy and have good working knowledge of computers. Ability to identify parts inside the computer. Ability to do basic troubleshooting of hardware failures. Should have a keenness to learn.