Associate Implementation Manager

About Prismforce Prismforce is a Vertical SaaS company revolutionizing the Talent Supply Chain for global Technology, R&D/Engineering, and IT Services companies. Our AI-powered product suite enhances business performance by enabling operational flexibility, accelerating decision-making, and boosting profitability. About the Role We're looking for a senior implementation professional who thrives at the intersection of technology, consulting, and client success. You will own the end-to-end implementation lifecycle for enterprise clients, lead solutioning conversations, and set the gold standard for how Prismforce gets deployed at scale. This is not a back-office configuration role. You will be the face of Prismforce during onboarding — running demos, driving requirements, and building long-term client relationships. Responsibilities Client Engagement & Solutioning Lead discovery and demo calls with new and existing clients across all stakeholder levels Own presales solutioning — translate client business problems into Prismforce product solutions Set and manage client expectations within contractual agreements Build strong relationships with client stakeholders, becoming their trusted advisor Implementation & Delivery Drive full lifecycle implementations — requirements, design, build, testing, deployment Define business requirements and conduct fit-gap analysis against Prismforce's product suite Establish and champion best-in-class onboarding practices across all client engagements Oversee product configuration including imports, templates, and workflows Manage multiple client implementations simultaneously with high quality and on-time delivery Technical Solutioning Design and deliver integrations for client business use cases Strong working knowledge of APIs, webhooks, and system integrations Troubleshoot production issues and provide post-go-live support Analyze existing client systems and design optimal solutions using Prismforce Process & Documentation Use project management tools (JIRA, Asana, or equivalent) to track and report implementation progress Prepare technical documentation throughout the project lifecycle Gain client sign-off at all critical project milestones Requirements BE/B.Tech in Computer Science or related field 4–5 years of experience in client-facing SaaS or HCM implementation roles Proven experience leading large-scale enterprise implementations end-to-end Hands-on experience with HCM platforms — Workday, SuccessFactors, Darwinbox, Oracle, or similar Strong understanding of APIs, webhooks, and integration patterns Proficient with project management tools (JIRA, Asana, Monday, or equivalent) Excellent communication skills — can hold a room in a demo or a boardroom Strong consulting and analytical skills — fit-gap analysis, process design, requirements gathering Actively uses AI tools in day-to-day work — whether agents, automation, or productivity tools Self-driven, proactive, and comfortable with ambiguity Willingness to travel for client engagements