Source description
About the role
Client: TCS | Engagement: Full-time | Work mode: ONSITE | Experience: N/A | Publisher job id: JOB-000264
Role Overview
This role focuses on enabling efficient HR processes through meticulous data management, HRIS administration, and comprehensive reporting. The incumbent will be responsible for administering benefits and retirement plans, providing Tier 1 HR support, ensuring HRIS data integrity, and generating critical HR analytics to support data-driven decision-making. Key Responsibilities: Administer benefits and retirement plans, including monitoring weekly feeds, maintaining documentation, resolving discrepancies with vendors, and performing quarterly reconciliations. Prepare census reports, manage periodic data requests, and compile/validate files for annual non-discrimination testing for 401(k), HSA, and FSA plans. Support annual Department of Labor (Form 5500) reporting and manage documentation for annual 401(k) audit requirements. Serve as the primary point of contact for Tier 1 HR support, addressing a wide range of associate inquiries across core HR functions using the Deskpro case management system. Collaborate with HR leaders to escalate and resolve complex or specialized issues, performing data validations and supporting resolution of system or process issues. Partner with IT and HRIS teams on data validation, system testing, enhancements, and troubleshooting. Configure and maintain HRIS modules, system tables, workflows, and business processes, conducting periodic reviews of system access and security controls. Produce and maintain clear, accurate HR reports, dashboards, and tracking tools using analytical software such as Excel, Power BI, or Tableau. Deliver ad hoc reporting and analytics to support issue resolution, leadership requests, and compliance, including quarterly Rewards & Recognition reports. Required Skills: Experience managing and analyzing data from multiple sources. Strong customer service and communication skills. Experience with case management systems (e.g., Deskpro) and handling HR inquiries. Proficiency utilizing HRIS systems (e.g., ADP Workforce Now) and Excel for reporting and analytics. Knowledge of Insurance, Retirement, and HRO Operations. Qualifications: Demonstrated experience in HR data management and HRIS administration is essential. Preferred Skills: No additional preferred skills were explicitly listed beyond the essential requirements.
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