Power Platform Support Engineer

Making a difference and driving positive change is what we do every day at Rapid Circle. Our Cloud Pioneers help our clients in their digital transformation. Are you someone who goes for constant, positive change Then this vacancy is for you! As a Cloud Pioneer at Rapid Circle, you will work with our customers on different projects. For example, making impact in the healthcare sector, by making research data safely available. But also, awesome projects in the manufacturing or energy market make this job very challenging. At Rapid Circle we are curious and are constantly improving our expertise to help customers find their way in a rapidly changing world. We share our knowledge and discover new ways to learn. Rapid Circle is growing rapidly and are therefore looking for the right person for the role. You will be given lots of freedom to develop personally. We also have a lot of in-house knowledge (MVPs) within the Netherlands, Australia, and India. By working closely with your (international) colleagues, you can continue to challenge yourself and create your own growth path. Freedom, entrepreneurship, and development are key at Rapid Circle, so also in the role of Power Platform Support Engineer. Key Responsibilities: Monitor and manage the Power Platform help desk board, ensuring timely response to tickets and incidents Provide support for Power Platform solutions including SharePoint (Lists, libraries, permissions), Dataverse (tables, relationships, security roles), Canvas Apps and Model-Driven Apps, Power Automate flows Troubleshoot issues, perform root cause analysis, and implement fixes or enhancements Understand and work across multiple environments (Dev, Test, Prod) and ensure correct usage Manage and support Dataverse security roles and access permissions Communicate effectively with stakeholders, providing updates on incidents and resolutions Escalate issues proactively where required and highlight blockers transparently Maintain documentation of issues, resolutions, and known fixes Ensure adherence to governance, security, and compliance standards Required Skills & Experience: Strong functional and technical knowledge of Power Platform (Power Apps, Power Automate, Dataverse, SharePoint) Understanding of environment strategy and ALM basics Good understanding of Dataverse security model and roles Strong troubleshooting and problem-solving skills Excellent communication and stakeholder management skills Making a difference and driving positive change is what we do every day at Rapid Circle. Our Cloud Pioneers help our clients in their digital transformation. Are you someone who goes for constant, positive change Then this vacancy is for you! As a Cloud Pioneer at Rapid Circle, you will work with our customers on different projects. For example, making impact in the healthcare sector, by making research data safely available. But also, awesome projects in the manufacturing or energy market make this job very challenging. At Rapid Circle we are curious and are constantly improving our expertise to help customers find their way in a rapidly changing world. We share our knowledge and discover new ways to learn. Rapid Circle is growing rapidly and are therefore looking for the right person for the role. You will be given lots of freedom to develop personally. We also have a lot of in-house knowledge (MVPs) within the Netherlands, Australia, and India. By working closely with your (international) colleagues, you can continue to challenge yourself and create your own growth path. Freedom, entrepreneurship, and development are key at Rapid Circle, so also in the role of Power Platform Support Engineer. Key Responsibilities: Monitor and manage the Power Platform help desk board, ensuring timely response to tickets and incidents Provide support for Power Platform solutions including SharePoint (Lists, libraries, permissions), Dataverse (tables, relationships, security roles), Canvas Apps and Model-Driven Apps, Power Automate flows Troubleshoot issues, perform root cause analysis, and implement fixes or enhancements Understand and work across multiple environments (Dev, Test, Prod) and ensure correct usage Manage and support Dataverse security roles and access permissions Communicate effectively with stakeholders, providing updates on incidents and resolutions Escalate issues proactively where required and highlight blockers transparently Maintain documentation of issues, resolutions, and known fixes Ensure adherence to governance, security, and compliance standards Required Skills & Experience: Strong functional and technical knowledge of Power Platform (Power Apps, Power Automate, Dataverse, SharePoint) Understanding of environment strategy and ALM basics Good understanding of Dataverse security model and roles Strong troubleshooting and problem-solving skills Excellent communication and stakeholder management skills