Salesforce Manual QA

Salesforce Platform Knowledge Understanding of Sales Cloud, Service Cloud, Experience Cloud, and custom objects Testing Types Functional, Regression, UAT, API testing (REST/SOAP), and Integration testing Automation Tools Selenium, Playwright Apex Testing Ability to validate triggers, classes, and batch jobs. SOQL/SOSL Writing queries to validate data in Salesforce. Data Management Experience with data loading tools (Data Loader, Workbench). Test Management Using Jira, Xray, Zephyr for test case management. Agile/DevOps Practices Familiarity with CI/CD pipelines (e.g., GitHub Actions). Communication & Collaboration Working with admins, developers, and business users. Write and maintain unit tests to ensure high-quality code. Proactive in approach and suggest testing solution Communicate effectively with client technical partners to clarify requirements and align on implementation. Responsibilities include: Define and execute QA strategy, test plans, and scenarios for Salesforce implementations across Sales, Service, and Marketing Clouds. Develop, review, and maintain manual and automated test cases/scripts covering Salesforce configurations, customizations, and integrations. Implement and enhance test automation frameworks (e.g., Selenium, Provar, Copado) and integrate with CI/CD pipelines. Identify, log, and manage defects using tools like JIRA/Azure DevOps, ensuring high-quality releases and adherence to Salesforce best practices. Primary Skills : Bachelors or Masters degree in Computer Science, Information Technology, or a related field. 4-6+ years of experience in QA and minimum 5+ years in Salesforce application Agile Development: Experience working in Agile/Scrum teams, sprint planning, and estimation.